Records Management Clerk: ECM & Archives

Dream job Link; Cape Town; On-site; ZAR 237,000 - 280,000; Full time

Job summary

The Western Cape Government's Department of Social Development seeks two Registry Clerks: Records Management in Cape Town on a permanent, full-time basis. You will handle registry counter services, process incoming/outgoing correspondence, and manage filing, scanning, and ECM data entry in line with POPIA and public service policies.

No prior work experience is required for Matriculants; strong administrative, numerical and computer skills are essential.

Qualifications

• Senior Certificate (Grade 12) or equivalent NQF Level 4 qualification.
• Open to qualified Grade 12 graduates with strong administrative, numerical, and computer capabilities.
• Strong registry and records management knowledge and ECM familiarity.
• Excellent computer, numeracy, and language skills; operation of high-speed scanners.

Responsibilities

• Provide frontline registry counter services to internal officials, social work teams, and external visitors.
• Receive, register, and route incoming physical mail, courier deliveries, and electronic correspondence.
• Process outgoing letters, statutory notices, and parcels with verified proof of delivery.

Skills

Registry & records knowledge

Computer literacy

Attention to detail

Communication skills

Education

Senior Certificate (Grade 12 or equivalent NQF Level 4 qualification)

Tools

MS Word

Excel

Outlook

ECM system

Job description

The Western Cape Government's Department of Social Development seeks two Registry Clerks: Records Management in Cape Town on a permanent, full-time basis. You will handle registry counter services, process incoming/outgoing correspondence, and manage filing, scanning, and ECM data entry in line with POPIA and public service policies.

No prior work experience is required for Matriculants; strong administrative, numerical and computer skills are essential.