Registry Clerk: Records Management (2 posts), Ref No. DSD 120/2026

Western Cape Government; Cape Town; On-site; ZAR 237,000 - 280,000; Full time

Job summary

The Western Cape Government, Department of Social Development, invites applications for a Registry Clerk: Records Management (2 posts) in Cape Town. The role covers registry duties, filing, and electronic records management, with emphasis on data capture, indexing, and retrieval.

Remuneration is salary level 5 (R 237 453 – R 279 708 per annum). Shortlisted candidates will undergo assessments and references checks, with two pre-entry exercises including an integrity assessment.

Qualifications

• Knowledge of registry duties and ability to capture data and operate a computer.
• Understanding of the Public Service framework and storage/retrieval procedures.
• Experience with Electronic Records Management (ECM) including scanning, indexing, filing and retrieval.
• Good numeracy, language and planning skills with strong attention to detail.

Responsibilities

• Provide registry counter services.
• Handle incoming and outgoing correspondence.
• Render an effective filing and records management service.
• Operate office machines related to the registry function.
• Process documents for archiving and disposal.

Skills

Registry duties

Data capture

Computer literacy

ECM systems

Indexing

Filing

Public Service rules

Attention to detail

Tools

ECM software

Job description

Registry Clerk: Records Management (2 posts), Ref No. DSD 120/2026

Details

Closing Date 2026/11/30

Reference Number WCG261022-4

Tracking Number DSD 120/2026

Job Title Registry Clerk: Records Management (2 posts), Ref No. DSD 120/2026

Department Social Development

Salary level 5

Enquiries Ms. Cindy-Leigh Swarts at [phone]

Job Type Permanent

Location - Country South Africa

Location - Province Western Cape

Location - Town / City Cape Town

Job Purpose

The Department of Social Development, Western Cape Government (WCG) has an opportunity for a suitably qualified and competent individual to provide registry and records management services, including the capturing, filing, retrieval and maintenance of records on the electronic content management system.

Recommendation

None.

Key Performance Areas

• Provide registry counter services;
• Handle incoming and outgoing correspondence;
• Render an effective filling and record management service;
• Operate office machines in relations to the registry function;
• Process documents for archiving disposal .

Knowledge and Skills

Knowledge of the following: Registry duties, practices as well as the ability to capture data, and a operate computer; Legislative framework governing the Public Service; Storage and retrieval procedures in terms of the working environment; Understanding of the work in registry; Electronic records management /ECM, including scanning, indexing, filing and retrieval of records.

Skills in the following: Numeracy; Language; Computer Literacy; Planning and organisation; Good verbal and written communication skills; Ability to operate an Electronic Records Management / ECM system; Scanning and electronic document handling skills; Attention to detail in records capturing and filing.

Remuneration

R 237 453 – R 279 708 per annum (Salary level 5)

Note on remuneration in addition service benefits or obligations for qualifying employees (medical assistance, housing assistance, pension-fund contributions, etc) are funded or co-funded in terms of the applicable prescripts or collective agreements.

Notes

Shortlisted candidates will be required to attend interviews on a date and time determined by the department and will be required to submit duly completed and signed vetting and supporting documentation within the timeframe communicated by the WCG and prior to the interview date. Failure to provide the required duly completed and signed vetting and supporting documentation within the prescribed timeframe, without reasonable justification, may result in the shortlisted candidate not being considered further in the current recruitment and selection process.

All shortlisted candidates shall undertake two pre-entry assessments. One will be a practical exercise to determine a candidate’s suitability based on the post’s technical and generic requirements and the other must be an integrity (ethical conduct) assessment. The selection process will be guided by the EE targets of the employing department.

By applying for this position, you are consenting to the Western Cape Government contacting your previous employers/managers for an employment reference. Reference checks will include enquiries relating to your disciplinary records and reasons for leaving.

Should you experience difficulties with your online application, technical support is available from Monday to Friday from 08:00 to 16.00. Contact the helpline at 086 137 0214. For all other queries relating to the position, kindly contact the enquiries person as indicated in the advert.

This project is an initiative of the Western Cape Government.