Premium Chocolate Experience Specialist

Lindt & Sprüngli Group; Durban; In loco; ZAR 120.000 - 180.000; Tempo pieno

Descrizione del lavoro

Lindt & Sprüngli Group in Durban is seeking a Chocolatier Customer Advisor for our Ballito Boutique. You will deliver a world-class premium experience, educate customers on Lindt products, and drive sales while maintaining store standards and inventory accuracy.

The role requires Grade 12, strong communication and Excel/PowerPoint familiarity, and a client-focused, team-oriented attitude within a premium brand environment.

Competenze

• Customer service experience in premium retail environments.
• Strong sales skills and ability to upsell effectively.
• Excellent communication and interpersonal skills.

Mansioni

• Deliver exceptional customer service at the Lindt shop and over the phone.
• Educate customers on Lindt products and guide selections.
• Handle POS transactions and end-of-shift till procedures.
• Restock, maintain cleanliness and tidy displays throughout the day.
• Meet daily sales budgets and support monthly stock counts.

Conoscenze

Customer service

Sales skills

Communication skills

Multi-tasking

Formazione

Grade 12

Strumenti

Excel

PowerPoint

Descrizione del lavoro

Lindt & Sprüngli Group in Durban is seeking a Chocolatier Customer Advisor for our Ballito Boutique. You will deliver a world-class premium experience, educate customers on Lindt products, and drive sales while maintaining store standards and inventory accuracy.

The role requires Grade 12, strong communication and Excel/PowerPoint familiarity, and a client-focused, team-oriented attitude within a premium brand environment.