Premium Chocolate Boutique Ambassador

Lindt & Sprüngli; Durban; On-site; ZAR 100,000 - 156,000; Full time

Job summary

Lindt & Sprüngli in Ballito Boutique, Durban, South Africa invites applications for a Chocolate Advisor. The role focuses on delivering a world-class premium experience, educating customers about Lindt products, and driving sales in a busy boutique environment.

The position requires customer service and sales skills, readiness to upsell, and proficiency in handling POS and payments. A neat, approachable presentation and willingness to work a flexible festive schedule are expected.

Qualifications

• Customer service and sales knowledge required.
• Experience handling credit card transactions.
• Retail experience preferred.

Responsibilities

• Deliver exceptional customer service across shop and phone.
• Inform customers on Lindt products with product knowledge.
• Up-sell to achieve daily sales targets.
• Handle POS and payments, process orders.

Skills

Customer Service

Sales skills

Credit card transactions

Retail experience

Education

Grade 12

Tools

Excel

PowerPoint

Job description

Lindt & Sprüngli in Ballito Boutique, Durban, South Africa invites applications for a Chocolate Advisor. The role focuses on delivering a world-class premium experience, educating customers about Lindt products, and driving sales in a busy boutique environment.

The position requires customer service and sales skills, readiness to upsell, and proficiency in handling POS and payments. A neat, approachable presentation and willingness to work a flexible festive schedule are expected.