Premium Chocolate Advisor – Customer Experience Lead

Lindt; Durban; In loco; ZAR 100.000 - 151.000; Tempo pieno

Descrizione del lavoro

Lindt in Durban is seeking a flexible, full-time Chocolate Advisor to deliver world-class service in our boutique. You will greet customers, explain Lindt products with passion, and assist with orders and tastings. Maintain the shop’s premium presentation, educate guests on flavors, and contribute to achieving daily sales goals.

Join a brand known for quality and delight. Ideal candidates have strong communication, multitasking ability, and a neat, professional appearance.

Competenze

• Customer service experience in premium retail environments.
• Ability to handle credit card transactions and POS systems.
• Excellent communication and time management, with a friendly demeanour.

Mansioni

• Deliver premium customer service across store and over the phone.
• Educate customers on Lindt products with passion and knowledge.
• Upsell to meet daily sales targets while maintaining service quality.
• Process orders via POS and manage till operations.
• Assist in stock checks, merchandising, and store cleanliness.

Conoscenze

Customer Service

Sales Skills

Credit Card Transactions

Retail Experience

Formazione

Grade 12

Strumenti

Excel

PowerPoint

Microsoft Office

Descrizione del lavoro

Lindt in Durban is seeking a flexible, full-time Chocolate Advisor to deliver world-class service in our boutique. You will greet customers, explain Lindt products with passion, and assist with orders and tastings. Maintain the shop’s premium presentation, educate guests on flavors, and contribute to achieving daily sales goals.

Join a brand known for quality and delight. Ideal candidates have strong communication, multitasking ability, and a neat, professional appearance.