Premium Chocolate Experience Specialist

Lindt; Cape Town; On-site; ZAR 167,000 - 234,000; Full time

Job summary

Lindt in Cape Town seeks a customer-focused retail associate to deliver a world-class premium experience. You will greet customers, explain Lindt chocolate products, upsell, and process orders at the POS with attention to detail.

The role requires Grade 12, excellent communication, grooming, and the ability to work in a dynamic team. You will maintenance stock, assist in daily store operations, and uphold the Lindt Credo and safety standards.

Qualifications

• Customer service and sales experience in retail.
• Knowledge of Lindt products and ability to upsell.
• Maintain cleanliness and hygiene; comply with safety standards.

Responsibilities

• Deliver exceptional customer service across all sections and on the phone.
• Process orders via POS and handle credit card transactions.
• Assist in stock counts, restocking, and store administration.
• Uphold Lindt Credo and grooming policy.

Skills

Customer Service

Sales

Communication

Teamwork

Attention to detail

Education

Grade 12

Tools

Microsoft Excel

PowerPoint

Job description

Lindt in Cape Town seeks a customer-focused retail associate to deliver a world-class premium experience. You will greet customers, explain Lindt chocolate products, upsell, and process orders at the POS with attention to detail.

The role requires Grade 12, excellent communication, grooming, and the ability to work in a dynamic team. You will maintenance stock, assist in daily store operations, and uphold the Lindt Credo and safety standards.