Premium Chocolate Experience Specialist

Lindt; Sandton; On-site; ZAR 134,000 - 190,000; Full time

Job summary

Lindt South Africa in Sandton is seeking a passionate Customer Service and Sales Assistant to provide a world class premium experience. You will greet customers, educate on Lindt products, upsell and process orders at the POS.

You will maintain stock, support promotions, and build rapport with regular customers to drive repeat business while upholding Lindt's standards of service and quality. This role requires attentiveness, teamwork and a friendly, professional demeanor.

Qualifications

• Experience in customer service
• Ability to handle credit card transactions
• Grade 12 or equivalent
• Proficiency with Microsoft Office tools (Excel/PowerPoint)

Responsibilities

• Deliver exceptional customer service across all sections and over the phone
• Greet and engage customers and upsell to increase basket size
• Process orders at the POS and manage till procedures
• Restock and clean store areas and maintain inventory accuracy
• Inform customers about promotions and events and support stock counts

Skills

Customer Service

Sales

Credit Card Transactions

Education

Grade 12

Tools

Microsoft Office

Excel

PowerPoint

Job description

Lindt South Africa in Sandton is seeking a passionate Customer Service and Sales Assistant to provide a world class premium experience. You will greet customers, educate on Lindt products, upsell and process orders at the POS.

You will maintain stock, support promotions, and build rapport with regular customers to drive repeat business while upholding Lindt's standards of service and quality. This role requires attentiveness, teamwork and a friendly, professional demeanor.