Premium Chocolate Experience Advisor

Lindt; Cape Town; On-site; ZAR 180,000 - 240,000; Full time

Job summary

Lindt in Cape Town is seeking a friendly and energetic Sales Assistant who will deliver premium customer service across the shop and on the phone. You will greet customers, educate them about Lindt products, and actively upsell to meet sales targets, while handling till operations and maintaining a pristine store environment.

The role requires excellent communication, a passion for chocolate, and the ability to work in a fast-paced retail setting.

Qualifications

• Customer service sales experience is required.
• Ability to handle credit card transactions.
• Grade 12 education required.
• Proficiency in Microsoft Office, especially Excel and PowerPoint.

Responsibilities

• Deliver exceptional customer service in-store and over the phone.
• Greet customers and provide a memorable Lindt experience.
• Upsell to increase transaction value and meet sales budgets.
• Process orders and manage till operations.
• Maintain store cleanliness and stock.

Skills

Customer Service Sales

Credit card transactions

Education

Grade 12

Tools

Microsoft Office

Excel

PowerPoint

Job description

Lindt in Cape Town is seeking a friendly and energetic Sales Assistant who will deliver premium customer service across the shop and on the phone. You will greet customers, educate them about Lindt products, and actively upsell to meet sales targets, while handling till operations and maintaining a pristine store environment.

The role requires excellent communication, a passion for chocolate, and the ability to work in a fast-paced retail setting.