Premium Chocolate Advisor – In-Store Experience & Sales

Ghirardelli Chocolate Company; Cape Town; On-site; ZAR 100,000 - 167,000; Full time

Job summary

Lindt is seeking a passionate Shop Assistant in Cape Town to deliver a world class premium experience while meeting sales goals. You will greet customers, educate on Lindt products, handle POS transactions and maintain a pristine shop environment.

Ideal candidates have retail/customer service experience, strong communication, and proficiency with MS Office for inventory tasks. This role offers full-time hours in-store with opportunities to upsell and enhance customer satisfaction.

Qualifications

• Grade 12 qualification.
• Experience in customer service.
• Experience in a retail environment.
• Ability to handle credit card transactions.
• Proficient with Microsoft Office (Excel/PowerPoint).

Responsibilities

• Greet customers and provide a premium Lindt experience.
• Upsell and promote current instore promotions to increase sales.
• Process orders at the POS and handle credit card transactions.
• Maintain stock levels, restock and tidy fixtures throughout the day.
• Perform opening/closing procedures, till reconciliation and daily housekeeping.

Skills

Customer service

Sales skills

Credit card transactions

Retail experience

Education

Grade 12

Tools

Microsoft Office

Job description

Lindt is seeking a passionate Shop Assistant in Cape Town to deliver a world class premium experience while meeting sales goals. You will greet customers, educate on Lindt products, handle POS transactions and maintain a pristine shop environment.

Ideal candidates have retail/customer service experience, strong communication, and proficiency with MS Office for inventory tasks. This role offers full-time hours in-store with opportunities to upsell and enhance customer satisfaction.