Premium Chocolate Experience Advisor

Lindt & Sprüngli; Cape Town; On-site; ZAR 134,000 - 201,000; Full time

Job summary

Lindt & Sprüngli in Cape Town seeks a motivated team member to deliver a world-class premium experience to every customer. You will greet guests, educate them on Lindt products, and drive sales with strong upselling skills.

Responsibilities include handling POS transactions, managing tills, restocking, and maintaining a welcoming store environment. A Grade 12 education and familiarity with Excel/PowerPoint are preferred.

Qualifications

• Minimum Grade 12 and Proficiency in Microsoft Office (Excel and PowerPoint).
• Experience in customer service and retail environments preferred.
• Strong communication and ability to upsell to customers.

Responsibilities

• Deliver exceptional customer service in-store and over the phone.
• Greet customers and provide a premium Lindt experience.
• Educate customers on Lindt products and promotions.
• Handle POS transactions and manage tills accurately.
• Assist with stock, displays, and daily housekeeping.
• Build rapport with customers to encourage repeat visits.

Skills

Customer service

Sales skills

Upselling

POS operation

Education

Grade 12

Tools

Excel

PowerPoint

Job description

Lindt & Sprüngli in Cape Town seeks a motivated team member to deliver a world-class premium experience to every customer. You will greet guests, educate them on Lindt products, and drive sales with strong upselling skills.

Responsibilities include handling POS transactions, managing tills, restocking, and maintaining a welcoming store environment. A Grade 12 education and familiarity with Excel/PowerPoint are preferred.