Premium Chocolate Experience Advisor

Lindt & Sprüngli (South Africa) (Pty) Ltd; South Africa; On-site; ZAR 134,000 - 179,000; Full time

Job summary

Lindt & Sprüngli South Africa (Pty) Ltd is seeking a passionate Customer Service and Sales Ambassador for our Lindt Chocolate Shop. You will greet customers, provide product knowledge, upsell, and process POS transactions to deliver a premium in-store experience.

The role demands excellent communication, a proactive attitude, and the ability to maintain high standards of cleanliness and stock. Join our team to grow in a dynamic, international brand that values quality, service, and customer

Qualifications

• Minimum high school graduate (Grade 12) with strong customer focus.
• Experience in cashiering or retail sales preferred.
• Ability to handle credit card transactions and POS processes with accuracy.

Responsibilities

• Deliver exceptional customer service and achieve sales goals.
• Assist customers in product selection and upsell where appropriate.
• Process transactions accurately at the POS and manage tills.
• Maintain store standards, stock, cleanliness and merchandising.
• Provide product knowledge and communicate promotions to customers.

Skills

Customer service

Sales skills

Credit card transactions

Retail experience

Education

Grade 12

Tools

POS system

MS Office (Excel, PPT)

Job description

Lindt & Sprüngli South Africa (Pty) Ltd is seeking a passionate Customer Service and Sales Ambassador for our Lindt Chocolate Shop. You will greet customers, provide product knowledge, upsell, and process POS transactions to deliver a premium in-store experience.

The role demands excellent communication, a proactive attitude, and the ability to maintain high standards of cleanliness and stock. Join our team to grow in a dynamic, international brand that values quality, service, and customer