Part-Time IT Helpdesk Specialist — Local & Flexible

Placements24; Klerksdorp; On-site; ZAR 83,000 - 124,000; Part time

Benefits offered by this job

Competitive hourly rate

Flexible scheduling

Experience in IT support

Friendly office atmosphere

Growth opportunities

Job summary

Placements24 in Klerksdorp is seeking a detail-oriented Helpdesk Operator for a part-time role. You will provide essential IT support to internal staff and troubleshoot a variety of hardware, software, and network issues to keep daily operations running smoothly.

Based in or near Klerksdorp, you will log and track helpdesk tickets, follow documented procedures, and collaborate with senior IT staff to resolve more complex problems.

Qualifications

• Previous experience in a helpdesk or IT support role.
• Basic knowledge of computer hardware, operating systems, and network connectivity.
• Good communication and customer service skills.
• Ability to follow documented procedures and troubleshoot systematically.
• Reliable and punctual, based in or near Klerksdorp for this position.

Responsibilities

• Respond to user-reported problems and requests for technical assistance.
• Perform basic troubleshooting for hardware, software, and network issues.
• Install and configure computer hardware, software, systems, networks, printers, and scanners.
• Log and track all helpdesk tickets and their resolution status.
• Escalate unresolved issues to senior IT staff for further investigation.

Skills

Helpdesk

IT support

Customer service

Troubleshooting

Job description

Placements24 in Klerksdorp is seeking a detail-oriented Helpdesk Operator for a part-time role. You will provide essential IT support to internal staff and troubleshoot a variety of hardware, software, and network issues to keep daily operations running smoothly.

Based in or near Klerksdorp, you will log and track helpdesk tickets, follow documented procedures, and collaborate with senior IT staff to resolve more complex problems.