Part-Time Community Banking Advisor – Digital & Growth

Fnbnamibia; Thohoyandou; On-site; ZAR 83,000 - 124,000; Part time

Job summary

FNB in Thohoyandou seeks a part-time Community Advisor to provide prompt, customer-centric service and facilitate migration to Self-Service and digital channels. The role emphasizes achieving sales and service targets while maintaining governance and high standards of accuracy.

The position is a 12-month hourly rate contract under FNB POP, requiring 1–3 years of customer-facing experience and an NQF Level 5 certificate in Banking or related fields.

Qualifications

• Excellent communication and relationship-building skills
• Ability to engage diverse customer needs and guide customers toward self-service and digital channels
• Attention to detail and accuracy in processing transactions and reporting

Responsibilities

• Serve customers promptly and professionally, ensuring needs are understood
• Promote digital/self-service solutions and track cross-sell opportunities
• Provide accurate reporting and statistics for management decision-making
• Maintain governance, compliance and service standards

Skills

Communication skills

Relationship building

Customer focus

Education

NQF 5 Certificate in Banking/Business Admin/Customer Service

Job description

FNB in Thohoyandou seeks a part-time Community Advisor to provide prompt, customer-centric service and facilitate migration to Self-Service and digital channels. The role emphasizes achieving sales and service targets while maintaining governance and high standards of accuracy.

The position is a 12-month hourly rate contract under FNB POP, requiring 1–3 years of customer-facing experience and an NQF Level 5 certificate in Banking or related fields.