Part-Time Banking Advisor – Community Solutions

Fnbnamibia; Cape Town; On-site; ZAR 558,000 - 668,000; Part time

Benefits offered by this job

Growth opportunities

Challenging environment

Brand ambassador role

Job summary

FNB is seeking a Community Advisor DHA in Cape Town for a part-time, 12-month fixed-term contract under the Department of Home Affairs initiative. You will deliver an exceptional customer experience by understanding needs, guiding clients to digital/self-service channels, and promoting suitable banking solutions.

You will broaden client relationships, explain processes clearly, and stay compliant with policies while achieving contextual sales targets.

Qualifications

• Excellent communication and relationship-building skills.
• Ability to guide customers toward digital channels and self-service tools.
• Identify sales opportunities and support portfolio growth.
• Accurate, disciplined, and process-driven work ethic.

Responsibilities

• Build and maintain strong relationships with clients.
• Deliver a positive customer experience by understanding needs.
• Educate customers on banking platforms and processes.

Skills

Communication skills

Digital & self-service guidance

Sales opportunity identification

Attention to detail

Education

Grade 12 / NQF4

NQF5 Banking/Customer Service certificate

Job description

FNB is seeking a Community Advisor DHA in Cape Town for a part-time, 12-month fixed-term contract under the Department of Home Affairs initiative. You will deliver an exceptional customer experience by understanding needs, guiding clients to digital/self-service channels, and promoting suitable banking solutions.

You will broaden client relationships, explain processes clearly, and stay compliant with policies while achieving contextual sales targets.