Part-Time Banking Advisor: Customer-Centric Solutions

RMB Nigeria Limited; Wes-Kaap; On-site; ZAR 156,000 - 246,000; Part time

Job summary

FNB in South Africa is hiring a part-time Community Advisor DHA on a 12-month fixed-term contract to deliver exceptional customer experiences at our DHA POP. You will proactively understand customer needs, offer tailored financial solutions, and direct customers to the most suitable service channels, including eChannels and self-service.

Join a team focused on building strong relationships with clients, guiding them to digital platforms, achieving sales targets, and ensuring compliance with bank

Qualifications

• Minimum: Grade 12 / NQF 4; preferred NQF 5.
• FAIS-recognised certificate in Banking, Business Administration or Customer Service.
• 1–3 years in customer-facing environments within financial services.
• Strong communication and relationship-building skills.

Responsibilities

• Deliver exceptional customer experience by understanding needs.
• Guide customers to digital and self-service solutions.
• Identify sales opportunities and support portfolio growth.
• Ensure compliance with policies and processes.

Skills

Customer service

Relationship building

Sales opportunities

Communication

Digital & self-service guidance

Education

Grade 12 / NQF 4

NQF 5 preferred

FAIS certificate ( Banking / Admin / CS )

Job description

FNB in South Africa is hiring a part-time Community Advisor DHA on a 12-month fixed-term contract to deliver exceptional customer experiences at our DHA POP. You will proactively understand customer needs, offer tailored financial solutions, and direct customers to the most suitable service channels, including eChannels and self-service.

Join a team focused on building strong relationships with clients, guiding them to digital platforms, achieving sales targets, and ensuring compliance with bank