Office Sales Administrator

Time Personnel; Cape Town; On-site; ZAR 200 000 - 300 000; Full time

Job summary

A leading recruitment agency seeks an Office Sales Administrator in Cape Town. The ideal candidate will manage sales administration tasks, handle customer enquiries, and assist the sales team in a fast-paced environment. Required skills include strong communication abilities, excellent computer literacy, and a proactive mindset. With 2-4 years in sales or office administration, you will be crucial in ensuring smooth operations and providing exceptional support to the sales team.

Qualifications

• Minimum 2–4 years’ experience in sales administration, office administration, or customer service.
• Strong verbal and written communication skills.
• High level of computer literacy.

Responsibilities

• Manage all administrative tasks related to the sales department.
• Handle incoming customer enquiries via phone and email.
• Assist the sales team with preparing proposals and price lists.
• Maintain and update customer records and databases.
• Liaise with internal departments for order fulfilment.
• Prepare weekly and monthly sales reports.

Skills

Organisational skills

Customer service skills

Attention to detail

Multitasking

Communication skills

Computer literacy (MS Office)

Education

Matric

Tools

CRM systems

ERP systems

Job description

Office Sales Administrator required in Cape Town.

Are you a highly organised, professional individual with strong administrative skills and excellent computer literacy?

Our client in Montague Gardens is seeking a reliable, customer-focused Office Sales Administrator to support their sales team and ensure the smooth operation of daily office activities.

The ideal candidate will be efficient, detail-oriented, and confident communicating with both customers and internal departments.

Requirements

• Matric,
• Minimum 2–4 years’ experience in a sales administration, office administration, or customer service role
• Strong verbal and written communication skills with excellent email and telephone etiquette
• High level of computer literacy (MS Office; experience with CRM or ERP systems an advantage)
• Strong attention to detail and accuracy in documentation
• Ability to multitask, prioritise, and work in a fast-paced environment
• Professional, well‑organised, and customer‑oriented
• Team player with a proactive and solution‑driven mindset

Duties and Responsibilities

• Manage all administrative tasks related to the sales department, including quotations, sales orders, and invoicing.
• Handle incoming customer enquiries via phone and email, providing accurate information and exceptional service.
• Assist the sales team with preparing proposals, price lists, and product documentation.
• Maintain and update customer records, databases, and filing systems.
• Liaise with internal departments such as logistics, accounts, and warehouse to ensure accurate and timely order fulfilment.
• Follow up on outstanding quotes and provide customers with updates on orders and delivery timelines.
• Monitor stock levels and coordinate with purchasing departments when required.
• Prepare weekly and monthly sales reports for management.
• Ensure office processes and procedures run smoothly and efficiently.
• Assist with general office duties such as answering phones, welcoming visitors, and coordinating meetings when needed.