About the Role
Our client, a fast-paced distribution company serving the retail sector across the Western Cape, is seeking a proactive and skilled Logistics Planner and Dispatcher for a contract position. This role is crucial for ensuring the efficient planning and execution of daily delivery schedules to our diverse client base. Operating primarily remotely, you will be responsible for optimizing routes, managing driver assignments, and ensuring timely and accurate deliveries. This position requires a keen eye for detail, excellent organizational abilities, and strong communication skills to coordinate effectively with drivers and internal teams. You will leverage logistics software to maximize efficiency and minimize costs. This is an excellent opportunity for an experienced logistics professional to contribute their expertise in a remote capacity, supporting our client's operational success.
Key Responsibilities
- Plan and optimize daily delivery routes for a fleet of vehicles, considering traffic, delivery windows, and driver availability.
- Assign drivers to routes and monitor their progress throughout the day using dispatch software and communication tools.
- Ensure all deliveries are scheduled and executed in a timely and efficient manner to meet customer expectations.
- Communicate effectively with drivers, providing clear instructions, updates, and addressing any issues that arise during their routes.
- Liaise with warehouse staff to ensure smooth loading and dispatch of goods.
- Maintain accurate dispatch records, including delivery confirmations, driver logs, and any discrepancies.
- Proactively identify potential delays or logistical challenges and implement solutions to minimize disruption.
- Respond to customer inquiries regarding delivery status and provide timely updates.
- Ensure compliance with company policies and basic road safety regulations for drivers.
- Assist in tracking fleet performance metrics and identifying areas for operational improvement.
- Process and verify delivery documentation.
- Manage communication channels to ensure seamless information flow between drivers, dispatch, and management.
Requirements
- High school diploma or equivalent; a certificate in Logistics or a related field is advantageous.
- Minimum of 2 years of experience in logistics planning, dispatching, or a similar role.
- Demonstrated experience in managing dispatch operations, preferably with remote oversight.
- Proficiency in using dispatch software, route optimization tools, and basic GPS tracking systems.
- Strong understanding of logistics principles and efficient route planning.
- Excellent organizational and time management skills, with the ability to multitask effectively.
- Good communication and interpersonal skills.
- Ability to work independently, problem-solve, and make sound decisions in a fast-paced environment.
- Familiarity with the Paarl region's road network is a plus.
- Must have a reliable internet connection and a suitable remote working environment.
Benefits
- Competitive contract rate.
- Flexible remote working arrangement.
- Opportunity to gain experience with a growing distribution company.
- Supportive team environment.
- Potential for contract extension based on performance.