Logistics Dispatcher

Placements24; Stellenbosch; Ibrido; ZAR 180.000 - 360.000; Tempo pieno

Vantaggi offerti da questo lavoro

Hybrid work arrangement

Medical aid

Provident fund

Professional development

Employee assistance program

Product discounts

Descrizione del lavoro

Placements24 is seeking a proactive Logistics Dispatcher in Stellenbosch, Western Cape. You will schedule and dispatch delivery vehicles, optimize routes, and coordinate with drivers to meet customer demands in a fast-paced environment.

You will monitor real-time deliveries via GPS, liaise with the warehouse and sales teams, handle PODs and delivery docs, and maintain accurate dispatch records. Hybrid work arrangements are available with a focus on reliability and service excellence.

Competenze

• Minimum of 2 years in dispatching or logistics coordination.
• Experience with dispatch software and GPS tracking systems.
• Strong route planning and optimization knowledge.
• Excellent communication and problem-solving skills.
• Ability to work under pressure in a high-volume environment.
• Proficient in MS Excel and standard office tools.

Mansioni

• Schedule and dispatch delivery vehicles to locations, ensuring timely service.
• Optimize routes using routing software to minimize travel time and fuel.
• Communicate with drivers to provide instructions and track progress.
• Monitor delivery progress in real-time using GPS and update stakeholders.
• Coordinate with warehouse staff for loading of goods.
• Process delivery documents (manifests, PODs, reports).
• Handle customer inquiries about delivery status and resolve issues.
• Maintain accurate records of dispatch activities and driver logs.
• Ensure compliance with transportation regulations and company policies.
• Collaborate with sales and customer service to ensure seamless operations.

Conoscenze

Dispatch software

GPS tracking

Route planning

Communication

Problem-solving

Formazione

High school diploma or equivalent

Logistics or supply chain management qualification (advantage)

Strumenti

Dispatch software

GPS tracking systems

Microsoft Excel

Descrizione del lavoro

About the Role Our client, a dynamic national distributor of consumer goods, is seeking a skilled and proactive Logistics Dispatcher to join their busy operations hub in Stellenbosch, Western Cape. This role is critical for ensuring the timely and efficient scheduling and dispatch of delivery vehicles, optimizing routes, and coordinating with drivers to meet customer demands. The ideal candidate will possess excellent communication and organizational skills, a strong understanding of transportation logistics, and the ability to thrive in a fast-paced environment. You will be responsible for managing dispatch schedules, tracking deliveries in real-time, and resolving any issues that arise during transit. This position offers a great opportunity to be at the heart of the logistics chain and contribute to seamless customer service delivery.

Key Responsibilities

• Schedule and dispatch delivery vehicles to various locations, ensuring timely and efficient service.
• Optimize delivery routes using routing software to minimize travel time and fuel consumption.
• Communicate effectively with drivers to provide instructions, track progress, and address any issues encountered during transit.
• Monitor delivery progress in real-time using GPS tracking systems and update stakeholders as needed.
• Coordinate with warehouse staff to ensure accurate loading of goods onto delivery vehicles.
• Process delivery documentation, including manifests, proof of deliveries (PODs), and any required reports.
• Handle customer inquiries related to delivery status and resolve any delivery-related complaints or issues promptly.
• Maintain accurate records of all dispatch activities, driver logs, and delivery exceptions.
• Ensure compliance with all transportation regulations and company policies.
• Collaborate with other departments, such as sales and customer service, to ensure seamless operations.

Requirements

• High school diploma or equivalent; a qualification in logistics or supply chain management is an advantage.
• Minimum of 2 years of experience in a dispatching, logistics coordination, or transportation role.
• Proven experience using dispatch software and GPS tracking systems.
• Strong understanding of route planning and optimization techniques.
• Excellent communication, interpersonal, and problem-solving skills.
• Ability to remain calm and effective under pressure in a high-volume environment.
• Proficient in Microsoft Office Suite, particularly Excel.
• Good organizational skills and attention to detail.
• Ability to work independently and as part of a team.
• Flexibility to work varying shifts, including occasional weekends, to meet operational needs.

Benefits

• Competitive salary and potential for overtime pay.
• Hybrid work arrangement offering flexibility.
• Comprehensive medical aid and provident fund.
• Opportunities for professional development in logistics and supply chain management.
• Exposure to a dynamic and evolving logistics environment.
• Employee assistance programs and wellness initiatives.
• Discounts on company products.