Remote Logistics Coordinator & Dispatcher

Placements24; Johannesburg; Hybrid; ZAR 360,000 - 600,000; Full time

Benefits offered by this job

Competitive salary package.

Fully remote work opportunity withflex

Job summary

Placements24 is seeking a highly organized Remote Logistics Coordinator & Dispatcher to manage and optimize delivery operations for a fast-growing national logistics company. This fully remote role allows you to work from anywhere in South Africa while coordinating drivers, planning routes, and optimizing dispatch schedules.

You will leverage logistics software, communicate with drivers and clients, monitor performance, and ensure timely, cost-efficient deliveries.

Qualifications

• Proven experience as a Logistics Coordinator or Dispatcher in transport/logistics.
• Strong route planning and optimization software knowledge (e.g., Route4Me, Maximo).
• Excellent organizational and time management skills.
• Excellent communication and interpersonal abilities.
• Proficient with Microsoft Office and logistics platforms.
• Ability to multitask and make quick decisions under pressure.
• Proactive problem-solving mindset.
• Reliable internet and a dedicated home office setup.
• Legally authorized to work in South Africa.

Responsibilities

• Coordinate and schedule daily delivery routes for a fleet of vehicles.
• Assign tasks to drivers and allocate resources efficiently.
• Use logistics software to plan, track, and optimize routes.
• Monitor driver performance and provide support as needed.
• Communicate with drivers, clients, and internal teams about delivery status and delays.
• Resolve issues during delivery, such as traffic or breakdowns.
• Maintain records of deliveries, driver logs, and operational data.
• Analyze logistics data to identify efficiency and cost improvements.
• Ensure compliance with transportation regulations and safety standards.
• Prepare reports on performance, delivery metrics, and KPIs.

Skills

Logistics coordination

Dispatcher experience

Route planning

Time management

Communication skills

MS Office

Decision making under pressure

Internet and home office setup

Legal to work in South Africa

Fleet management knowledge

Tools

Route4Me

Maximo

Logistics management platforms

Microsoft Office

Job description

About the Role

Our client, a fast-growing national logistics and delivery company, is seeking a highly organized and efficient Remote Logistics Coordinator & Dispatcher to manage and optimize their delivery operations. This role is fully remote, offering the flexibility to work from anywhere in South Africa . You will be responsible for coordinating drivers, planning optimal delivery routes, managing dispatch schedules, and ensuring timely and cost-effective delivery of goods. The ideal candidate will have a strong understanding of logistics software, excellent communication skills, and the ability to thrive in a fast-paced, remote environment. This is a critical position that requires meticulous attention to detail and a proactive approach to problem-solving. We are committed to operational excellence and are looking for a professional who can contribute significantly to our company's success. Join our dedicated team and play a vital role in our expanding network.

Key Responsibilities

• Coordinate and schedule daily delivery routes for a fleet of vehicles.
• Assign tasks to drivers, ensuring efficient allocation of resources.
• Utilize logistics software to plan, track, and optimize delivery routes.
• Monitor driver performance and provide support and guidance as needed.
• Communicate effectively with drivers, clients, and internal teams regarding delivery status and potential delays.
• Manage and resolve any issues that arise during the delivery process, such as traffic disruptions or vehicle breakdowns.
• Maintain accurate records of deliveries, driver logs, and operational data.
• Analyze logistics data to identify areas for improvement in efficiency and cost reduction.
• Ensure compliance with all relevant transportation regulations and safety standards.
• Prepare reports on operational performance, delivery metrics, and key performance indicators (KPIs).

Requirements

• Proven experience as a Logistics Coordinator, Dispatcher, or in a similar role within the transportation or logistics industry.
• Strong understanding of route planning and optimization software (e.g., Route4Me, Maximo, etc.).
• Excellent organizational and time management skills.
• Exceptional communication and interpersonal abilities.
• Proficiency in using computer systems, including Microsoft Office Suite and logistics management platforms.
• Ability to multitask and make quick, effective decisions under pressure.
• A proactive and problem-solving mindset.
• Must have a reliable internet connection and a dedicated home office setup.
• Must be legally authorized to work in South Africa.
• Familiarity with fleet management principles is a plus.

Benefits

• Competitive salary package.
• Fully remote work opportunity with flexible hours.
• Comprehensive health and wellness benefits.
• Opportunities for professional development and training.
• Contribution to retirement fund.
• Performance-based bonuses.
• Company-provided software and tools.
• Supportive and collaborative remote team environment.
• Clear pathways for career advancement.
• Travel allowance for occasional in-person meetings.