LOGISTICS COORDINATOR

Indian Ocean Export Company

Durban

On-site

ZAR 180,000 - 240,000

Full time

2 days ago

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Job summary

Indian Ocean Export Company seeks a Logistics Coordinator in Durban to support Export Coordinators with transport options, quotes, bookings, and shipment administration. You will help develop bespoke logistics solutions when standard routings do not fit cargo, lane, or requirements.

Responsibilities include liaising with transporters, arranging FTL/LTL, and coordinating sea/airfreight while tracking shipments, handling queries, and reporting on performance.

Qualifications

Diploma or Certificate in Logistics, Supply Chain, Freight Forwarding or International Trade is essential.
3–5 years' export logistics support or coordination experience in freight forwarder, exporter or trading house.
Incoterms or freight-forwarding training (preferred).
Dangerous-goods awareness training (preferred).
Proven experience assisting with transporter bookings and cross-border SADC road movements.
Exposure to cross-trade shipments and overseas agent networks in logistics.
Proficient with transporter bookings, quotes, and cost tracking.

Responsibilities

Liaise with transporters, shipping lines, airlines, forwarders and overseas agents on bookings, rates and shipment requirements.
Obtain quotations, confirm capacity and delivery schedules, and follow up on delays or service issues.
Coordinate FTL and LTL bookings for domestic and cross-border shipments using approved carriers.
Arrange collections and deliveries, track loads, monitor border delays and ensure loading compliance.
Coordinate FCL, LCL and breakbulk bookings through South African ports and monitor schedules.
Monitor equipment, port cut-offs, sailing schedules, cargo delays and free time to minimise charges.
Obtain quotes and arrange urgent or high-value airfreight shipments; compare costs vs road/sea options.
Coordinate shipments between countries outside South Africa, liaising with overseas agents, suppliers and receivers.
Resolve queries relating to bookings, shipment status, rates, delays and charges; assist with bespoke solutions.
Provide shipment updates to Export Coordinators and Sales Team; align with Clearing, Finance, Warehouse and Compliance.
Maintain accurate shipment records, verify invoices and compile reports on performance and costs.

Skills

Export logistics coordination

Carrier bookings & follow-up

Cross-border shipping

Query resolution

Stakeholder coordination

Documentation & cost recovery

Education

Diploma or Certificate in Logistics, Supply Chain, Freight Forwarding or International Trade

Tools

CargoWise

SAP

SYSPRO

INTTRA

Excel

Outlook

Teams

Job description

We are seeking a Logistics Coordinator to join our growing team in Morningside, Durban.

This role involves supporting the Export Coordinators by obtaining transport options and quotes, assisting with bookings, keeping every party informed, handling queries and exceptions, running shipment administration accurately, and helping develop bespoke logistics solutions when a standard routing does not fit the cargo, lane or internal requirement.

KEY RESPONSIBILITIES:

Transporter and Carrier Liaison

Liaise with transporters, shipping lines, airlines, forwarders and overseas agents on bookings, rates and shipment requirements.
Obtain quotations, confirm capacity and delivery schedules, and follow up on delays or service issues.

Road Freight (Primary)

Coordinate FTL and LTL bookings for domestic and cross-border shipments using approved carriers.
Arrange collections and deliveries, track loads, monitor border delays and ensure compliance with loading requirements.

Sea Freight (Primary)

Coordinate FCL, LCL and breakbulk bookings through South African ports.
Monitor equipment, port cut-offs, sailing schedules, cargo delays and free time to minimise additional charges.

Airfreight (Ad Hoc)

Obtain quotes and arrange urgent or high-value airfreight shipments.
Compare chargeable weight, costs, lead times and risks against road and sea freight options.

International Cross Trade

Coordinate shipments between countries outside South Africa, liaising with overseas agents, suppliers and receivers.
Track transport and freight movements, ensuring timely updates across all parties and time zones.

Query Handling and Bespoke Solutions

Resolve queries relating to bookings, shipment status, rates, delays and charges.
Investigate damages, shortages and disputed costs, and assist with tailored solutions for complex or time-critical shipments.

Internal Stakeholder Support

Provide timely shipment updates to Export Coordinators and Sales Team Members.
Coordinate with Clearing, Sales, Finance, Warehouse and Compliance to align shipment schedules, documentation and cost recovery.

Administration, Systems and Reporting

Maintain accurate shipment records, bookings, rates and status updates in freight or ERP systems.
Verify invoices, resolve cost discrepancies, maintain carrier information and compile reports on shipment performance, costs and exceptions.

SKILLS/REQUIREMENTS:

Diploma or Certificate in Logistics, Supply Chain, Freight Forwarding or International Trade (essential).
3–5 years' export logistics support or coordination experience in a freight forwarder, exporter or trading house.
Incoterms or freight-forwarding training [e.g. SAAFF or equivalent] (preferred).
Dangerous-goods awareness training [IMDG for sea, IATA DGR for air] (preferred).
Proven experience assisting with transporter bookings and follow-up, including cross-border SADC road movements, and supporting sea freight bookings with shipping lines and port and terminal activity in South Africa.
Working exposure to airfreight bookings and exposure to cross-trade shipments and overseas agent networks.
Track record of resolving shipment queries and helping develop non-standard routings.
Valid driver's license (preferred).

Proficiency in the following systems: