Leisure Facility Supervisor

Placements24; Soweto; Vor Ort; ZAR 83.000 - 138.000; Vollzeit

Benefits dieser Stelle

Competitive hourly wage

Paid time off

Opportunities for advancement

On-site role

Zusammenfassung

Placements24 in Soweto is seeking an energetic Leisure Facility Supervisor to oversee daily operations of a community leisure center. You will manage front-desk duties, oversee cleanliness and maintenance, supervise part-time staff, and ensure policy compliance.

The role is hands-on, on-site, and focused on delivering a welcoming, safe experience for all patrons. Strong customer service, leadership potential, and a passion for community recreation are essential.

Qualifikationen

• Experience in customer service, preferably in leisure or hospitality.
• Ability to supervise staff and manage operations.
• Strong communication and interpersonal skills.
• Problem-solving mindset with a customer-focused approach.
• Basic computer literacy and familiarity with POS/MS Office.

Aufgaben

• Supervise front-desk operations, including registrations and inquiries.
• Ensure cleanliness, safety, and maintenance of facilities.
• Schedule and train part-time staff; provide performance feedback.
• Enforce rules to ensure patron safety and satisfaction.
• Handle complaints promptly and professionally.
• Oversee opening/closing procedures and procure supplies as needed.
• Assist with community events and program execution.
• Collaborate with management on improvements and initiatives.
• Ensure compliance with health and safety standards.

Kenntnisse

Customer service

Staff supervision

Communication

Problem solving

Basic computer skills

Ausbildung

High school diploma

Tools

POS systems

MS Office

Jobbeschreibung

About the Role

Our client, a community-focused leisure center in Soweto, is seeking an energetic and organized Leisure Facility Supervisor to oversee the daily operations of their recreational facilities. This role is crucial for ensuring a safe, welcoming, and enjoyable experience for all patrons. You will be responsible for managing front-desk operations, overseeing facility cleanliness and maintenance, supervising part-time staff, and ensuring adherence to all facility policies and procedures. The ideal candidate will have excellent customer service skills, strong leadership potential, and a passion for community recreation. This is an on-site role that requires a hands-on approach and a commitment to providing exceptional service. You will play a key part in maintaining the positive atmosphere and operational efficiency of the center in Soweto .

Key Responsibilities

• Supervise front-desk operations, including membership sales, registrations, and customer inquiries.
• Ensure the facility is clean, well-maintained, and safe for all users.
• Manage and schedule part-time staff, providing training and performance feedback.
• Enforce facility rules and regulations to ensure patron safety and satisfaction.
• Handle customer complaints and resolve issues promptly and professionally.
• Oversee the opening and closing procedures for the facility.
• Assist with the planning and execution of community events and programs.
• Maintain inventory of supplies and equipment, and manage procurement as needed.
• Collaborate with management on operational improvements and strategic initiatives.
• Ensure compliance with health and safety standards.

Requirements

• Previous experience in customer service, preferably within a leisure or hospitality setting.
• Demonstrated ability to supervise staff and manage operational tasks.
• Excellent communication and interpersonal skills.
• Strong problem-solving abilities and a customer-focused approach.
• Basic understanding of facility maintenance and safety protocols.
• Ability to work flexible hours, including weekends and evenings.
• A passion for recreation and community service.
• Proficiency in basic computer applications.
• High school diploma or equivalent required; further education in a related field is a plus.
• Ability to remain calm and effective under pressure.

Benefits

Our client offers a competitive hourly wage and benefits package, including paid time off and opportunities for advancement within the organization. You will gain valuable experience in facility management and customer service. This role in Soweto offers the chance to be a vital part of the local community, promoting health and well-being through recreational activities.