Leisure Facility Supervisor

Placements24; Gauteng; Ibrido; ZAR 250.000 - 420.000; Tempo pieno

Vantaggi offerti da questo lavoro

Hybrid work

Health benefits

Staff discounts

Career opportunities

Descrizione del lavoro

Placements24 is seeking a proactive Leisure Facility Supervisor to oversee daily operations of a popular recreational center in Pretoria. You will lead staff, ensure safety, manage budgets, and coordinate programs to enhance the user experience with engaging amenities.

The role offers a hybrid work arrangement combining on-site oversight with flexible duties and opportunities for career growth within a vibrant facility.

Competenze

• Experience in facility management or supervisory roles.
• Strong leadership and customer service skills.
• Knowledge of health, safety and sanitation regulations in leisure facilities.
• Ability to manage budgets and control operating costs.

Mansioni

• Oversee day-to-day operations of the leisure facility with a focus on service delivery.
• Lead and schedule facility staff; provide training and performance feedback.
• Ensure compliance with safety regulations and facility policies by staff and patrons.
• Oversee maintenance and cleanliness; address issues promptly.
• Handle customer inquiries, complaints and feedback professionally.
• Coordinate and promote leisure activities, programs and events to maximise utilisation.

Conoscenze

Leadership

Customer service

Staff management

Budgeting

Safety regulations

Scheduling software

Strumenti

Scheduling software

Descrizione del lavoro

About the Role

Our client is looking for a proactive and customer-focused Leisure Facility Supervisor to oversee the daily operations of a popular recreational center in Pretoria . You will be responsible for ensuring a safe, clean, and enjoyable environment for all patrons, managing staff, overseeing facility maintenance, and coordinating various leisure activities. This role requires a strong leader with excellent interpersonal skills, capable of handling diverse customer needs and operational challenges. You will play a key part in enhancing the user experience and upholding the facility's reputation for quality service and engaging amenities.

Key Responsibilities

• Supervise the day-to-day operations of the leisure facility, ensuring smooth and efficient service delivery.
• Manage and schedule facility staff, providing training, guidance, and performance feedback.
• Ensure all safety regulations and facility policies are adhered to by staff and patrons.
• Oversee the maintenance and cleanliness of the facility, addressing any issues promptly.
• Handle customer inquiries, complaints, and feedback in a professional and timely manner.
• Coordinate and promote leisure activities, programs, and events to maximize facility utilization.

Requirements

• Previous experience in facility management, hospitality, or a related supervisory role.
• Strong leadership, team management, and customer service skills.
• Knowledge of health, safety, and sanitation regulations relevant to leisure facilities.
• Ability to manage budgets and control operational costs.
• Excellent organizational and problem-solving abilities.
• Proficiency with scheduling software and general administrative tasks.

Benefits

• Competitive salary and opportunities for career advancement.
• Hybrid work arrangement offering a balance of on-site and remote duties.
• Access to facility amenities and discounts on programs.
• Comprehensive health and wellness benefits package.
• A dynamic work environment with diverse responsibilities in Pretoria .