Leisure Facility Manager

Placements24; Gauteng; Híbrido; ZAR 350.000 - 600.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Competitive salary package

Professional development and training

Access to company facilities and staff

Discounts on services

Collaborative work environment

Descripción de la vacante

Placements24 is seeking a dynamic Leisure Facility Manager for our client in Tembisa, Gauteng. You will oversee daily operations of sports facilities, manage staff, ensure health and safety compliance, and drive guest satisfaction through service excellence.

The role requires at least 5 years in leisure facility management, strong leadership, budgeting experience, and excellent communication. A tertiary qualification in Hospitality or related field is highly desirable.

Formación

• 5+ years of experience in leisure facility management or related field.
• Proven leadership and staff management skills.
• Strong understanding of facility operations, maintenance, and safety protocols.
• Excellent communication, interpersonal, and customer service skills.
• Experience with budget management and financial reporting.
• Proficiency in facility management software.

Responsabilidades

• Oversee the daily operations of all leisure facilities, including sports courts, swimming pools, gyms, and communal areas.
• Develop and implement operational strategies to maximize facility usage and revenue.
• Manage and lead a team of facility staff, including scheduling, training, and performance evaluation.
• Ensure compliance with all health, safety, and security regulations.
• Budget management, including forecasting expenses and monitoring expenditures for the facilities.
• Plan and execute marketing initiatives and promotional events to attract and retain customers.
• Maintain strong relationships with vendors, suppliers, and community partners.
• Address customer inquiries and resolve complaints promptly and professionally.
• Implement and manage maintenance schedules for all facility equipment and infrastructure.

Conocimientos

Leadership

Staff management

Customer service

Communication

Budgeting & reporting

MS Office

Educación

Tertiary qualification in Hospitality Management or related field

Herramientas

Facility management software

MS Office

Descripción del empleo

About the Role

Our client, a premier provider of recreational services, is seeking a dynamic and experienced Leisure Facility Manager to oversee operations at their vibrant establishment in Tembisa, Gauteng. This is an exciting opportunity to shape the guest experience and ensure the smooth running of all leisure activities and facilities. The successful candidate will be instrumental in driving customer satisfaction, managing staff, and maintaining high standards of safety and service. This role requires a proactive individual with a passion for the leisure industry and a proven track record in facility management. You will be part of a dedicated team focused on delivering exceptional entertainment and sports experiences to the local community and visitors alike. We are looking for someone who can bring innovative ideas and a strategic approach to enhance our offerings.

Key Responsibilities

• Oversee the daily operations of all leisure facilities, including sports courts, swimming pools, gyms, and communal areas.
• Develop and implement operational strategies to maximize facility usage and revenue.
• Manage and lead a team of facility staff, including scheduling, training, and performance evaluation.
• Ensure compliance with all health, safety, and security regulations.
• Budget management, including forecasting expenses and monitoring expenditures for the facilities.
• Plan and execute marketing initiatives and promotional events to attract and retain customers.
• Maintain strong relationships with vendors, suppliers, and community partners.
• Address customer inquiries and resolve complaints promptly and professionally.
• Implement and manage maintenance schedules for all facility equipment and infrastructure.

Requirements

• A minimum of 5 years of experience in leisure facility management or a related field.
• Proven leadership and staff management skills.
• Strong understanding of facility operations, maintenance, and safety protocols.
• Excellent communication, interpersonal, and customer service skills.
• Experience with budget management and financial reporting.
• Proficiency in relevant software applications (e.g., MS Office, facility management software).
• A relevant tertiary qualification in Hospitality Management, Sports Management, Business Administration, or a related field is highly desirable.
• Ability to work flexible hours, including evenings, weekends, and public holidays, to meet operational needs.
• Demonstrated ability to manage multiple priorities and work effectively under pressure.

Benefits

• Competitive salary package commensurate with experience.
• Opportunity to work in a dynamic and growing leisure sector.
• Professional development and training opportunities.
• Access to company facilities and discounts.
• A supportive and collaborative work environment.
• Contribute to the community's recreational well-being in Tembisa, Gauteng.