About the Role
Our client, a premier provider of recreational services, is seeking a dynamic and experienced Leisure Facility Manager to oversee operations at their vibrant establishment in **Tembisa, Gauteng**. This is an exciting opportunity to shape the guest experience and ensure the smooth running of all leisure activities and facilities. The successful candidate will be instrumental in driving customer satisfaction, managing staff, and maintaining high standards of safety and service. This role requires a proactive individual with a passion for the leisure industry and a proven track record in facility management. You will be part of a dedicated team focused on delivering exceptional entertainment and sports experiences to the local community and visitors alike. We are looking for someone who can bring innovative ideas and a strategic approach to enhance our offerings.
Key Responsibilities
- Oversee the daily operations of all leisure facilities, including sports courts, swimming pools, gyms, and communal areas.
- Develop and implement operational strategies to maximize facility usage and revenue.
- Manage and lead a team of facility staff, including scheduling, training, and performance evaluation.
- Ensure compliance with all health, safety, and security regulations.
- Budget management, including forecasting expenses and monitoring expenditures for the facilities.
- Plan and execute marketing initiatives and promotional events to attract and retain customers.
- Maintain strong relationships with vendors, suppliers, and community partners.
- Address customer inquiries and resolve complaints promptly and professionally.
- Implement and manage maintenance schedules for all facility equipment and infrastructure.
Requirements
- A minimum of 5 years of experience in leisure facility management or a related field.
- Proven leadership and staff management skills.
- Strong understanding of facility operations, maintenance, and safety protocols.
- Excellent communication, interpersonal, and customer service skills.
- Experience with budget management and financial reporting.
- Proficiency in relevant software applications (e.g., MS Office, facility management software).
- A relevant tertiary qualification in Hospitality Management, Sports Management, Business Administration, or a related field is highly desirable.
- Ability to work flexible hours, including evenings, weekends, and public holidays, to meet operational needs.
- Demonstrated ability to manage multiple priorities and work effectively under pressure.
Benefits
- Competitive salary package commensurate with experience.
- Opportunity to work in a dynamic and growing leisure sector.
- Professional development and training opportunities.
- Access to company facilities and discounts.
- A supportive and collaborative work environment.
- Contribute to the community's recreational well-being in **Tembisa, Gauteng**.