Leisure Centre Operations Supervisor

Placements24; Vereeniging; Ibrido; ZAR 360.000 - 480.000; Tempo pieno

Vantaggi offerti da questo lavoro

Hybrid work model

Career advancement

Competitive salary

Health & well-being initiatives

Descrizione del lavoro

Placements24 seeks an experienced Leisure Centre Operations Supervisor to lead a front-line team and oversee daily operations in Vereeniging, Gauteng. The role blends on-site management with administrative duties to ensure excellent customer service, safety, and operational efficiency.

You will supervise reception, fitness instructors, and maintenance staff, manage budgeting and staff rotas, and ensure facilities meet safety standards while delivering engaging leisure programs and events.

Competenze

• Minimum supervisory/management experience in leisure, hospitality or fitness.
• Strong leadership and motivational skills.
• Excellent customer service and communication abilities.
• Knowledge of health and safety regulations for leisure facilities.
• Ability to manage operational budgets and staff rotas.

Mansioni

• Supervise day-to-day operations of the leisure centre per policies.
• Manage and motivate receptionists, fitness instructors, and maintenance staff.
• Oversee facility cleanliness, safety, and maintenance; address issues promptly.
• Handle customer inquiries, complaints and feedback to ensure satisfaction.
• Assist in planning and executing leisure programs, events and promotions.
• Manage staff scheduling, training and performance appraisals.
• Ensure compliance with health and safety regulations including emergency procedures.
• Monitor inventory of supplies and equipment; manage procurement as needed.
• Contribute to budgeting and financial management for centre operations.
• Foster a positive and welcoming environment for all centre users.

Conoscenze

Leadership

Team management

Customer service

Communication

Health & safety

Budgeting

Staff scheduling

Problem solving

Flexibility

Familiarity with fitness equipment

Strumenti

Scheduling software

Office applications

Descrizione del lavoro

About the Role

Our client is seeking a dynamic and experienced Leisure Centre Operations Supervisor to manage the daily activities and ensure the smooth running of their facilities in Vereeniging, Gauteng . This role is crucial for maintaining high standards of customer service, safety, and operational efficiency. You will lead a team of front-line staff, oversee facility upkeep, and implement programs that enhance the member experience. This hybrid role allows for a blend of on-site management and administrative work, providing a structured yet flexible working arrangement. The ideal candidate possesses strong leadership skills, a passion for the leisure industry, and a commitment to community well-being. We are dedicated to providing exceptional leisure experiences.

Key Responsibilities

• Supervise the day-to-day operations of the leisure centre, ensuring adherence to policies and procedures.
• Manage and motivate a team of receptionists, fitness instructors, and maintenance staff.
• Oversee facility cleanliness, safety, and maintenance, addressing issues promptly.
• Handle customer inquiries, complaints, and feedback to ensure high levels of satisfaction.
• Assist in the planning and execution of leisure programs, events, and promotions.
• Manage staff scheduling, training, and performance appraisals.
• Ensure compliance with health and safety regulations, including emergency procedures.
• Monitor inventory of supplies and equipment, managing procurement as needed.
• Contribute to budgeting and financial management for the centre's operations.
• Foster a positive and welcoming environment for all centre users.

Requirements

• Previous experience in a supervisory or management role within the leisure, hospitality, or fitness industry.
• Strong leadership, team management, and motivational skills.
• Excellent customer service and communication abilities.
• Knowledge of health and safety regulations relevant to leisure facilities.
• Ability to manage operational budgets and staff rotas.
• Proficiency in using scheduling software and standard office applications.
• A proactive approach to problem-solving and operational challenges.
• Flexibility to work varied shifts, including weekends and public holidays as operational needs dictate.
• Familiarity with fitness equipment and aquatic facilities is advantageous.
• Located in or able to commute reliably to Vereeniging, Gauteng for on-site duties.

Benefits

• This role offers a competitive salary, benefits package, and opportunities for career advancement within the leisure sector.
• Enjoy the flexibility of a hybrid work model, balancing on-site responsibilities with administrative tasks.
• Gain valuable experience in managing diverse leisure operations.
• Be part of a team committed to promoting health and well-being within the Vereeniging, Gauteng community.
• This position provides a stable and rewarding career path in the heart of the sports and leisure industry.