Leisure Facility Supervisor

Placements24; Pretoria; Hybrid; ZAR 180,000 - 260,000; Full time

Benefits offered by this job

Hybrid work arrangement

Job summary

Placements24 is seeking a proactive Leisure Facility Supervisor to oversee operations at a popular Pretoria recreation center. You will ensure a safe, clean, and welcoming environment for patrons while leading staff and coordinating activities.

The role requires strong leadership, excellent interpersonal skills, and the ability to manage budgets and schedules. You will collaborate with teams to promote programs, maintain facilities, and uphold high service standards.

Qualifications

• Experience in facility management or supervisory role.
• Strong leadership and customer service.
• Knowledge of health, safety, and sanitation regulations for leisure facilities.
• Ability to manage budgets and control costs.
• Excellent organizational and problem-solving abilities.

Responsibilities

• Supervise day-to-day operations of the leisure facility.
• Schedule and train staff; provide guidance and feedback.
• Enforce safety regulations and facility policies.
• Oversee maintenance and cleanliness; address issues promptly.
• Coordinate and promote leisure activities and events to maximize usage.
• Handle customer inquiries and resolve complaints professionally.

Skills

Leadership

Team management

Customer service

H&S regulations

Budget management

Scheduling software

Organizational skills

Problem solving

Tools

Scheduling software

Job description

About the Role

Our client is looking for a proactive and customer-focused Leisure Facility Supervisor to oversee the daily operations of a popular recreational center in Pretoria . You will be responsible for ensuring a safe, clean, and enjoyable environment for all patrons, managing staff, overseeing facility maintenance, and coordinating various leisure activities. This role requires a strong leader with excellent interpersonal skills, capable of handling diverse customer needs and operational challenges. You will play a key part in enhancing the user experience and upholding the facility's reputation for quality service and engaging amenities.

Key Responsibilities

• Supervise the day-to-day operations of the leisure facility, ensuring smooth and efficient service delivery.
• Manage and schedule facility staff, providing training, guidance, and performance feedback.
• Ensure all safety regulations and facility policies are adhered to by staff and patrons.
• Oversee the maintenance and cleanliness of the facility, addressing any issues promptly.
• Handle customer inquiries, complaints, and feedback in a professional and timely manner.
• Coordinate and promote leisure activities, programs, and events to maximize facility utilization.

Requirements

• Previous experience in facility management, hospitality, or a related supervisory role.
• Strong leadership, team management, and customer service skills.
• Knowledge of health, safety, and sanitation regulations relevant to leisure facilities.
• Ability to manage budgets and control operational costs.
• Excellent organizational and problem-solving abilities.
• Proficiency with scheduling software and general administrative tasks.

Benefits

• Competitive salary and opportunities for career advancement.
• Hybrid work arrangement offering a balance of on-site and remote duties.
• Access to facility amenities and discounts on programs.
• Comprehensive health and wellness benefits package.
• A dynamic work environment with diverse responsibilities in Pretoria .