Key Account Manager - Telecommunications

Placements24; Noord-Kaap; Hybrid; ZAR 800,000 - 1,200,000; Full time

Benefits offered by this job

Bonuses

Commissions

Medical aid

Provident fund

Leave entitlements

Professional development

Hybrid role

Job summary

Placements24 in Kimberley, Northern Cape, is seeking a proactive Key Account Manager to grow a high-value corporate portfolio in the telecommunications sector. You will be the primary contact for major accounts, shaping strategies, and delivering tailored solutions through a hybrid work model with on-site client engagement and regional office collaboration.

You will identify upsell opportunities, lead account plans, and coordinate with internal teams to ensure exceptional service, contract

Qualifications

• Bachelor's degree in Business Administration, Marketing, Telecommunications, or related field.
• Minimum of 4 years in key account management or corporate sales in telecom.
• Proven track record of growing large enterprise accounts.
• Deep knowledge of telecom products, services, and market dynamics.
• Excellent communication, presentation, and negotiation skills.
• Strong analytical and problem-solving abilities.
• Ability to build rapport with senior-level client contacts.
• Proficiency with CRM software and sales management tools.
• Willingness to relocate to Kimberley, Northern Cape, ZA.

Responsibilities

• Manage a portfolio of key corporate accounts and maintain relationships.
• Develop account plans to drive revenue, retention, and satisfaction.
• Identify upsell and cross-sell opportunities.
• Serve as main contact for client needs; resolve issues.
• Conduct regular business reviews with clients.
• Stay informed on industry trends and competitors.
• Collaborate with internal teams to ensure service delivery.
• Negotiate renewals and expansion agreements.
• Present account performance reports and strategic plans.
• Achieve and exceed revenue targets.

Skills

Communication

Presentation

Negotiation

Analytical thinking

Problem solving

Relationship management

CRM proficiency

Education

Bachelor's degree in Business Administration, Marketing, Telecommunications, or related field

Tools

CRM software

Sales management tools

Job description

About the Role

Our client, a leading telecommunications provider, is looking for a proactive and relationship-focused Key Account Manager to manage and grow their high-value corporate client portfolio in Kimberley, Northern Cape, ZA . This role is crucial for retaining and expanding business with existing major accounts, ensuring they receive exceptional service and innovative solutions tailored to their evolving needs. You will be the primary point of contact, responsible for understanding client objectives, identifying upsell and cross-sell opportunities, and fostering strong, long-term partnerships. The position requires a strategic thinker with excellent communication skills and a deep understanding of the telecommunications landscape. This is a hybrid role, involving regular client engagement in the field and collaborative work at our client's regional office in Kimberley, Northern Cape, ZA .

Key Responsibilities

• Manage a portfolio of key corporate accounts, building and maintaining strong relationships with decision-makers.
• Develop account management plans to drive revenue growth, retention, and customer satisfaction.
• Identify opportunities for upselling and cross-selling new products and services.
• Serve as the main point of contact for all client needs, resolving issues efficiently and effectively.
• Conduct regular business reviews with clients to assess performance and identify future needs.
• Stay informed about industry trends and competitor offerings in the telecommunications sector.
• Collaborate with internal teams (e.g., technical support, product development) to ensure seamless service delivery.
• Negotiate contract renewals and expansion agreements.
• Prepare and present account performance reports and strategic plans.
• Achieve and exceed revenue targets for assigned key accounts.

Requirements

• Bachelor's degree in Business Administration, Marketing, Telecommunications, or a related field.
• Minimum of 4 years of experience in key account management or corporate sales within the telecommunications industry.
• Proven track record of managing and growing large enterprise accounts.
• In-depth knowledge of telecommunications products, services, and market dynamics.
• Exceptional communication, presentation, and negotiation skills.
• Strong analytical and problem-solving abilities.
• Ability to build rapport and trust with senior-level client contacts.
• Proficiency in CRM software and sales management tools.
• Must be based in or willing to relocate to Kimberley, Northern Cape, ZA.

Benefits

• Our client offers a competitive salary package including performance-based bonuses and commissions.
• A comprehensive benefits package includes medical aid, a provident fund, and generous leave entitlements.
• Excellent opportunities for professional development and career advancement within a dynamic industry are provided.
• This hybrid role offers flexibility and strategic engagement in Northern Cape, ZA .
• Join a forward-thinking company and shape the future of telecommunications for key clients.