Key Account Manager - Northern Cape

Placements24; Noord-Kaap; Hybrid; ZAR 600,000 - 900,000; Full time

Benefits offered by this job

Uncapped commission

Medical aid

Provident fund

Job summary

Placements24 is seeking a strategic Key Account Manager to manage and grow a high-value client portfolio in the Kimberley, Northern Cape region. You will drive revenue growth through account planning, upselling, and strong relationship management.

Ideal candidates have proven B2B sales success, exceptional communication, and the ability to work independently while coordinating with internal teams for seamless service delivery.

Qualifications

• Proven experience as a Key Account Manager with large accounts.

Responsibilities

• Develop and implement strategic account plans to achieve sales and retention goals.
• Act as the primary contact for key clients, building long-term relationships.
• Understand client objectives and align offerings to meet needs.
• Identify growth opportunities through upselling and cross-selling.
• Negotiate and manage contracts with favorable terms.
• Collaborate with internal teams to ensure seamless service delivery.
• Prepare and present reports on account status and sales performance.
• Proactively address client issues to ensure satisfaction.
• Stay informed about market trends and customer needs in the Kimberley area.
• Contribute to sales strategy and best practices.

Skills

Key Account Mgmt

CRM proficiency

Negotiation

Relationship Building

Sales Strategy

Presentation Skills

Education

Business/Marketing degree

Tools

CRM systems

Sales forecasting tools

Job description

About the Role

Our client, a prominent player in the industrial supplies sector, is seeking a strategic and relationship-focused Key Account Manager to manage and grow their high-value client portfolio in the Kimberley, Northern Cape region. This role is critical for maintaining and enhancing relationships with our most important clients, ensuring their needs are met and exploring opportunities for upselling and cross-selling our extensive range of products and services. The ideal candidate will possess exceptional client management skills, a strong business acumen, and a proven ability to drive revenue growth through strategic account planning and execution within the Northern Cape landscape.

Key Responsibilities

• Develop and implement strategic account plans for assigned key accounts to achieve sales and retention goals.
• Act as the primary point of contact for key clients, building and maintaining strong, long‑term relationships.
• Understand client business objectives and challenges, aligning our offerings to meet their needs.
• Identify opportunities for growth within existing accounts through upselling and cross‑selling initiatives.
• Negotiate and manage contracts, ensuring favorable terms for both the client and Our client.
• Collaborate with internal teams (e.g., technical support, logistics) to ensure seamless service delivery to key accounts.
• Prepare and present regular reports on account status, sales performance, and client feedback.
• Proactively address and resolve client issues to ensure high levels of satisfaction and retention.
• Stay informed about market trends, competitor activities, and customer needs in the Kimberley area.
• Contribute to overall sales strategy development and account management best practices.

Requirements

• Proven experience as a Key Account Manager or in a similar client‑facing sales role, with a strong track record of managing large accounts.
• Exceptional relationship‑building and communication skills.
• Strong negotiation and presentation abilities.
• Proficiency in CRM software and sales management tools.
• Demonstrated ability to understand customer needs and provide tailored solutions.
• Business development mindset with a focus on revenue growth and client retention.
• Ability to work independently and manage multiple priorities effectively.
• A valid driver's license and willingness to travel within the Northern Cape region is required.
• Relevant degree or diploma in Business, Marketing, or a related field is advantageous.
• Candidates with experience in industrial supplies or B2B account management are strongly encouraged to apply.

Benefits

Our client offers a competitive salary and an uncapped commission structure designed to reward high performance. Benefits include medical aid, a provident fund, and opportunities for continuous professional development. You will work with a supportive team and have the autonomy to manage your accounts strategically in the diverse Northern Cape market. This role offers a chance to build lasting partnerships and drive significant business impact from Kimberley .