Key Account Manager - Gauteng Business Development

Placements24; Pretoria; Hybrid; ZAR 600,000 - 900,000; Full time

Benefits offered by this job

Hybrid work model

Medical aid

Retirement contributions

Company car allowance

Travel expenses covered

Job summary

Placements24 in Pretoria is seeking an experienced Key Account Manager to nurture and expand relationships with major clients across Gauteng. You will be the primary contact for key accounts, driving revenue growth through up-selling and cross-selling while maintaining high client satisfaction.

The role requires strong relationship-building, strategic account planning, and negotiation skills within a competitive market.

Qualifications

• Minimum of 4 years in key account management or related sales role.
• Experience in Gauteng region preferred.
• Bachelor's degree preferred.
• Strong communication and negotiation skills.

Responsibilities

• Develop strategic account plans to achieve sales and retention objectives for key clients in Gauteng.
• Serve as the main contact for assigned key accounts and understand business objectives.
• Build and maintain long-term relationships with senior stakeholders.
• Identify up-selling and cross-selling opportunities for company products/services.
• Negotiate contract renewals and new business agreements.
• Collaborate with internal teams to meet client needs.
• Monitor client satisfaction and address issues promptly.
• Provide regular updates and performance reports to senior management.

Skills

Key account management

Relationship-building

Negotiation

Sales planning

Education

Bachelor's degree (Business Administration/Marketing)

Tools

Salesforce

MS Office

Job description

About the Role

Our client, a leading provider of (Service/Product Category, e.g., IT Solutions or Financial Services), is seeking an experienced and strategic Key Account Manager to join their dynamic team in Pretoria . This role is fundamental to nurturing and expanding relationships with the company's most valuable clients across the Gauteng province. The ideal candidate will possess exceptional relationship-building skills, a deep understanding of the client's business needs, and a proven ability to drive revenue growth through strategic account management. You will be the primary point of contact for key accounts, ensuring client satisfaction, identifying up-selling and cross-selling opportunities, and fostering long-term partnerships. This is an outstanding opportunity for a proactive and commercially astute professional to make a significant impact on business growth. We are committed to building lasting relationships with our clients, and this role is at the forefront of that mission. Your expertise in understanding complex client requirements and delivering tailored solutions will be essential. This role requires a highly organized individual with strong negotiation and communication skills, capable of operating effectively within a competitive market. Your success will be measured by client retention and account growth.

Key Responsibilities

• Developing and implementing strategic account plans to achieve sales and retention objectives for key clients in Gauteng .
• Serving as the main point of contact for assigned key accounts, understanding their business objectives and challenges.
• Building and maintaining strong, long-term relationships with senior stakeholders at client organizations.
• Identifying and capitalizing on opportunities for up-selling and cross-selling company products/services.
• Negotiating contract renewals and new business agreements.
• Collaborating with internal teams (e.g., sales, support, product development) to ensure client needs are met effectively.
• Monitoring client satisfaction and proactively addressing any issues or concerns.
• Providing regular updates and performance reports to senior management on key account status.
• Staying informed about industry trends and competitor activities to provide strategic insights to clients.
• Ensuring timely and accurate forecasting of account revenue.

Requirements

• Minimum of 4 years of experience in key account management, business development, or a related sales role, preferably within the Gauteng region.
• Proven track record of successfully managing and growing key client accounts.
• Exceptional relationship-building, negotiation, and communication skills.
• Strong understanding of sales cycles and strategic account planning.
• Proficiency in CRM software (e.g., Salesforce) and MS Office Suite.
• Ability to work independently and manage multiple high-priority accounts simultaneously.
• Strategic thinker with strong problem-solving capabilities.
• Experience within the (specific industry relevant to the company) is highly desirable.
• Bachelor's degree in Business Administration, Marketing, or a related field is preferred.

Benefits

• Competitive annual salary with performance-based bonuses and commissions.
• Hybrid work model offering flexibility and work-life balance.
• Significant opportunities for professional growth and career advancement.
• Access to extensive client networks and high-value accounts.
• Comprehensive benefits package, including medical aid and retirement contributions.
• Company car allowance and travel expenses covered.
• Be part of a reputable company known for its client-centric approach.