Key Account Manager - Upington

Placements24; Upington; Hybrid; ZAR 600,000 - 900,000; Full time

Benefits offered by this job

Competitive base salary with bonuses

Health and retirement benefits

Professional development and sales培训

Job summary

Placements24 is seeking a strategic Key Account Manager to protect and grow its top client relationships in Upington and the Northern Cape. You will be the primary liaison, balancing in-office planning with on-site client visits to drive satisfaction and revenue.

Develop strategic account plans, pursue upsell opportunities, and coordinate with internal teams to ensure service excellence. The role rewards strong communication, negotiation, CRM proficiency, and a hybrid work setup with

Qualifications

• Proven experience in account management or similar client-focused sales role.
• Experience managing and growing key client relationships.
• Excellent communication, negotiation, and presentation skills.
• Strong understanding of business principles and ability to develop strategic account plans.

Responsibilities

• Develop and execute strategic account plans to achieve growth targets for assigned key accounts.
• Serve as the main point of contact for key clients, ensuring excellent communication and service delivery.
• Identify and pursue opportunities for upselling and cross-selling within existing accounts.
• Conduct regular business reviews with clients to ensure satisfaction and address evolving needs.
• Collaborate with internal teams to coordinate service delivery and resolve client issues promptly.
• Negotiate contract renewals and expansions to secure long-term client commitments.

Skills

Account management

Communication

Negotiation

CRM software

Sales strategy

Presentations

Tools

CRM software

Job description

About the Role

Our client is seeking a strategic and relationship-driven Key Account Manager to manage and grow their most valuable client relationships in and around Upington . This role is central to ensuring client satisfaction, driving account expansion, and fostering long-term partnerships. You will be the primary point of contact, working closely with key stakeholders to understand their business objectives and deliver solutions that exceed expectations. The ideal candidate possesses strong business acumen, excellent communication and negotiation skills, and a proven ability to manage complex accounts within the Northern Cape region, balancing in-office strategy with client visits.

Key Responsibilities

• Develop and execute strategic account plans to achieve growth targets for assigned key accounts.
• Serve as the main point of contact for key clients, ensuring excellent communication and service delivery.
• Identify and pursue opportunities for upselling and cross-selling within existing accounts.
• Conduct regular business reviews with clients to ensure satisfaction and address evolving needs.
• Collaborate with internal teams to coordinate service delivery and resolve client issues promptly.
• Negotiate contract renewals and expansions to secure long-term client commitments.

Requirements

• Proven experience in Account Management or a similar client-focused sales role, preferably in Upington .
• Demonstrated success in managing and growing key client relationships.
• Excellent communication, negotiation, and presentation skills.
• Strong understanding of business principles and ability to develop strategic account plans.
• Proficiency with CRM systems and sales management tools.
• Ability to work effectively in a hybrid model, balancing office work with client-facing activities.

Benefits

• Competitive base salary with attractive performance-based bonuses.
• Comprehensive health and retirement benefits.
• Opportunities for professional development and advanced sales training.
• Hybrid work arrangement offering flexibility.
• Chance to work with significant clients in the Northern Cape business landscape.