Account Manager - Cape Town Sales

Placements24; Cape Town; On-site; ZAR 420,000 - 640,000; Full time

Benefits offered by this job

Competitive base salary

Commission and bonus structure

Medical aid

Retirement planning assistance

Career development opportunities

Collaborative work culture

Job summary

Placements24 in Cape Town, Western Cape, is seeking a driven Account Manager to nurture and expand existing client relationships, ensuring high levels of satisfaction and driving repeat business. You will manage a portfolio of key accounts, act as the primary contact, and collaborate with sales, support and product teams to deliver tailored solutions and meet revenue targets.

Ideal candidates possess proven sales/Account Management experience, strong communication and CRM proficiency, and a

Qualifications

• Proven experience in Account Management or sales relationships.
• Strong communication, negotiation, and interpersonal skills.
• Knowledge of CRM systems and account planning.
• Ability to develop tailored solutions and manage multiple accounts.
• Capable of working independently and as part of a team in Cape Town.

Responsibilities

• Manage and grow a portfolio of existing client accounts as the main contact.
• Develop and execute account strategies to foster long-term relationships.
• Identify upsell and cross-sell opportunities within clients.
• Understand client needs and provide tailored solutions.
• Conduct regular reviews to ensure satisfaction and retention.
• Collaborate with internal teams to ensure seamless service delivery.
• Prepare proposals, presentations, and reports for clients.
• Monitor market trends and client feedback to spot opportunities or issues.
• Meet and exceed revenue targets for assigned accounts.
• Resolve client issues promptly and professionally.

Skills

Communication skills

Negotiation

CRM proficiency

Sales mindset

Team collaboration

Education

Bachelor's degree in Business or Marketing

Tools

HubSpot

Salesforce

Job description

About the Role

Our client is seeking a driven and client-focused Account Manager to join their vibrant sales team in Cape Town, Western Cape . This role is integral to nurturing and expanding existing client relationships, ensuring high levels of satisfaction, and driving repeat business and upselling opportunities. The ideal candidate will have a strong background in sales, excellent communication skills, and a passion for understanding client needs and providing tailored solutions. You will be responsible for managing a portfolio of key accounts, acting as the primary point of contact, and ensuring seamless service delivery. This is a fantastic opportunity for a sales professional to thrive in a dynamic environment within the bustling city of Cape Town .

Key Responsibilities

• Manage and grow a portfolio of existing client accounts, acting as their main point of contact.
• Develop and execute account management strategies to foster strong, long-term client relationships.
• Identify opportunities for upselling and cross-selling additional products or services to existing clients.
• Understand client needs deeply and provide tailored solutions that meet their business objectives.
• Conduct regular client reviews and performance check-ins to ensure satisfaction and address any concerns.
• Collaborate with internal teams (e.g., sales, support, product development) to ensure seamless client service.
• Prepare and deliver compelling proposals, presentations, and reports to clients.
• Monitor client feedback and market trends to identify potential issues or new opportunities.
• Meet and exceed revenue targets for assigned accounts.
• Resolve client issues and escalations promptly and effectively.

Requirements

• Proven experience as an Account Manager, Sales Executive, or in a similar client-facing sales role.
• Demonstrated success in managing client relationships and achieving sales targets.
• Excellent communication, negotiation, and interpersonal skills.
• Strong understanding of sales processes and customer relationship management (CRM) principles.
• Proficiency in CRM software (e.g., HubSpot, Salesforce) is essential.
• Ability to analyze client data and develop strategic account plans.
• Proactive, results-oriented, and highly organized.
• Bachelor's degree in Business, Marketing, or a related field is preferred.
• Ability to work independently and as part of a team in the Cape Town office.
• A passion for client success and building lasting partnerships.

Benefits

• Our client offers a competitive base salary plus an attractive commission and bonus structure based on account growth and retention.
• Employees receive a comprehensive benefits package, including medical aid and retirement planning assistance.
• Opportunities for professional development and career advancement within the company are abundant.
• You will also benefit from a collaborative work culture and the chance to work with a diverse range of clients in the thriving Western Cape business ecosystem.