Key Account Manager - Retail

Placements24; Upington; Hybrid; ZAR 420,000 - 660,000; Full time

Benefits offered by this job

Base salary + commission

Travel allowance

Professional development

Exposure to products

Collaborative team

Long-term partnerships

Marketing support

Career advancement

Job summary

Placements24 is seeking a strategic Key Account Manager to lead the retail partnerships in Upington, Northern Cape. You will develop account plans, nurture client relationships, and drive sales growth while expanding market share in the region.

The role requires strong negotiation and business development skills, and you will collaborate with marketing, product, and logistics teams to ensure successful account execution.

Qualifications

• Minimum of 5 years of experience in key account management, sales, or business development within retail.
• Proven ability to develop and implement effective sales strategies.
• Demonstrated success in building and managing strong client relationships.

Responsibilities

• Develop and execute strategic account plans to achieve sales targets and expand business with key retail partners.
• Build and maintain strong, long-lasting relationships with retail clients, acting as their primary contact.
• Identify and pursue new business opportunities within existing accounts and the broader retail market.
• Negotiate contracts, pricing, and promotions to maximize revenue and profitability.
• Collaborate with marketing, product development, and logistics to ensure seamless execution of strategies.
• Analyze sales data and market trends to provide insights to clients and stakeholders.
• Present product updates and sales performance to key client stakeholders.
• Resolve issues promptly to maintain high client satisfaction.
• Monitor competitor activities to identify risks and opportunities.
• Manage order fulfillment and timely delivery to retail partners.
• Stay updated on industry trends and best practices.

Skills

Negotiation

Communication

Business development

Relationship management

Analytical skills

CRM software

MS Office

Leadership potential

Education

Bachelor's degree in Business Administration or Marketing

Tools

CRM software

Excel

Job description

About the Role

Our client is looking for a strategic and results-oriented Key Account Manager to join their thriving retail division in Upington, Northern Cape . This pivotal role focuses on developing and nurturing strong, long-term relationships with key retail partners, driving product sales, and expanding market share within the region. The ideal candidate will possess exceptional negotiation, communication, and business development skills. You will be responsible for understanding the unique needs of each account, providing tailored solutions, and ensuring mutual success. This position demands a proactive approach to identifying new business opportunities and a commitment to delivering outstanding service. As a Key Account Manager, you will be a crucial link between our client and their most valuable retail partners, working collaboratively to achieve ambitious sales targets and enhance brand presence. The role involves a blend of strategic planning and hands‑on account management, ensuring a comprehensive approach to business growth. Your expertise will be instrumental in maintaining our client's competitive edge in the dynamic retail landscape.

Key Responsibilities

• Develop and execute strategic account plans to achieve sales targets and expand business with key retail partners.
• Build and maintain strong, long-lasting relationships with retail clients, acting as their primary point of contact.
• Identify and pursue new business opportunities within existing accounts and the broader retail market.
• Negotiate contracts, pricing, and promotional activities to maximize revenue and profitability.
• Collaborate with internal teams (marketing, product development, logistics) to ensure seamless execution of account strategies.
• Analyze sales data and market trends to provide insights and recommendations to clients and internal stakeholders.
• Present product updates, sales performance reports, and new initiatives to key client stakeholders.
• Resolve customer issues and concerns promptly and effectively, ensuring high levels of client satisfaction.
• Monitor competitor activities and market dynamics to identify potential risks and opportunities.
• Manage the order fulfillment process and ensure timely delivery of products to retail partners.
• Stay updated on industry trends, best practices, and new technologies relevant to the retail sector.

Requirements

• Minimum of 5 years of experience in key account management, sales, or business development, preferably within the retail sector.
• Proven ability to develop and implement successful sales strategies.
• Demonstrated success in building and managing strong client relationships.
• Excellent negotiation, communication, and presentation skills.
• Strong analytical skills with the ability to interpret sales data and market trends.
• Proficiency in CRM software and MS Office Suite.
• Ability to work independently and as part of a team, demonstrating strong leadership potential.
• Must be willing to travel within the Upington, Northern Cape region and surrounding areas as needed.
• A degree in Business Administration, Marketing, or a related field is preferred.
• Experience with hybrid work models, balancing remote tasks with in-person client meetings.

Benefits

• Competitive base salary with attractive performance-based commission structure.
• Generous travel allowance and expense reimbursement.
• Opportunities for professional development and advanced sales training.
• Exposure to a wide range of innovative retail products.
• Collaborative and supportive team environment.
• Contribution to a company that values long-term partnerships and strategic growth.
• Access to company resources and marketing support for client engagements.
• Potential for advancement to senior leadership roles within the sales division.