Account Manager - B2B

Placements24; Upington; Hybrid; ZAR 360,000 - 600,000; Full time

Benefits offered by this job

Hybrid work arrangement

Health & wellness benefits

Professional development

Career growth opportunities

Collaborative team

Job summary

Placements24 in Upington, Northern Cape, is seeking a skilled Account Manager - B2B to nurture and grow relationships with key business clients. You will be the main contact, delivering strategic support and exceptional service to ensure client satisfaction.

The role focuses on identifying upsell opportunities, coordinating with sales, support, and operations, and balancing office-based and remote work to maintain a healthy work-life balance in a region known for agriculture and renewables.

Qualifications

• Minimum 3 years of experience in Account Management or a similar client-facing sales role.
• Proven ability to build and maintain strong, lasting client relationships.
• Excellent communication, negotiation, and problem-solving skills.
• Proficiency in CRM software and account management best practices.
• Ability to manage time effectively and balance office-based and remote work responsibilities.

Responsibilities

• Manage and grow a portfolio of key business accounts, fostering strong long-term relationships.
• Act as the main point of contact for clients, addressing inquiries and resolving issues promptly.
• Identify opportunities for upselling and cross-selling relevant products and services.
• Develop and present strategic account plans to clients, aligning their needs with our offerings.
• Collaborate with internal teams (sales, support, operations) to ensure seamless client experience.
• Monitor client satisfaction and proactively seek feedback for continuous improvement.

Skills

Relationship-building

Communication

Negotiation

Problem-solving

CRM proficiency

Job description

About the Role

Our client is seeking a skilled and relationship-focused Account Manager - B2B to join their team in Upington, Northern Cape . This role is essential for nurturing and growing relationships with key business clients, ensuring their satisfaction and identifying opportunities for expansion. You will act as the primary point of contact, providing exceptional service and strategic support. This is a great opportunity to contribute to a company that values client partnerships and offers a hybrid work model for a balanced professional life, within a region known for its agricultural and renewable energy sectors.

Key Responsibilities

• Manage and grow a portfolio of key business accounts, fostering strong long-term relationships.
• Act as the main point of contact for clients, addressing inquiries and resolving issues promptly.
• Identify opportunities for upselling and cross-selling relevant products and services.
• Develop and present strategic account plans to clients, aligning their needs with our offerings.
• Collaborate with internal teams (sales, support, operations) to ensure seamless client experience.
• Monitor client satisfaction and proactively seek feedback for continuous improvement.

Requirements

• Minimum 3 years of experience in Account Management or a similar client-facing sales role.
• Proven ability to build and maintain strong, lasting client relationships.
• Excellent communication, negotiation, and problem-solving skills.
• Proficiency in CRM software and account management best practices.
• Ability to manage time effectively and balance office-based and remote work responsibilities.
• A customer-centric mindset with a focus on delivering value.

Benefits

• Competitive base salary with attractive bonus potential based on account growth.
• Hybrid work arrangement offering flexibility.
• Comprehensive health and wellness benefits.
• Opportunities for professional development and continuing education.
• A collaborative and client-focused team environment.