Key Account Manager - Klerksdorp

Placements24; Klerksdorp; On-site; ZAR 600,000 - 900,000; Full time

Benefits offered by this job

Competitive salary

Performance-based bonuses

Medical aid

Retirement fund contributions

Company vehicle and fuel allowance

Development opportunities

Job summary

Placements24 is seeking an experienced Key Account Manager to lead strategic relationships with our key clients in Klerksdorp and the North West. You will own account plans, drive revenue growth, and coordinate with sales, support, and product teams to deliver tailored solutions.

The role requires exceptional negotiation, presentation, and communication skills, with a proven ability to renew contracts, upsell, and navigate a competitive landscape.

Qualifications

• Proven experience managing key accounts and driving revenue growth.
• Excellent negotiation, communication, and presentation skills.
• Ability to travel within Klerksdorp area as needed.

Responsibilities

• Develop and execute strategic account plans for key clients to drive revenue growth and ensure long-term partnerships.
• Serve as the primary point of contact for assigned key accounts, building strong relationships at all levels.
• Understand clients' business needs and objectives, and align our client's offerings accordingly.
• Identify opportunities for upselling and cross-selling within existing accounts.
• Negotiate contract renewals and manage pricing structures to maximize profitability.
• Collaborate with internal teams (e.g., sales, support, product development) to ensure client needs are met.
• Monitor client satisfaction and proactively address any concerns or issues.
• Prepare and deliver regular performance reports and business reviews to clients and internal management.
• Stay abreast of industry trends and competitive landscape within the Klerksdorp area.
• Contribute to overall sales strategy and market penetration efforts.

Skills

Key account management

Sales leadership

Negotiation skills

Communication skills

CRM proficiency

Education

Bachelor's degree in Business Administration/Marketing

Tools

CRM software

Job description

About the Role

Our client is seeking an experienced and strategic Key Account Manager to manage and grow relationships with their most important clients in Klerksdorp, North West . This is a vital role responsible for ensuring client satisfaction, retention, and identifying opportunities for upselling and cross-selling. The ideal candidate will possess exceptional communication, negotiation, and relationship-building skills, with a deep understanding of the client's business objectives. This position requires a dedicated professional who can operate effectively within the North West region, fostering strong partnerships and driving mutual success.

Key Responsibilities

• Develop and execute strategic account plans for key clients to drive revenue growth and ensure long-term partnerships.
• Serve as the primary point of contact for assigned key accounts, building strong relationships at all levels.
• Understand clients' business needs and objectives, and align our client's offerings accordingly.
• Identify opportunities for upselling and cross-selling within existing accounts.
• Negotiate contract renewals and manage pricing structures to maximize profitability.
• Collaborate with internal teams (e.g., sales, support, product development) to ensure client needs are met.
• Monitor client satisfaction and proactively address any concerns or issues.
• Prepare and deliver regular performance reports and business reviews to clients and internal management.
• Stay abreast of industry trends and competitive landscape within the Klerksdorp area.
• Contribute to overall sales strategy and market penetration efforts.

Requirements

• Proven experience as a Key Account Manager, Sales Manager, or similar role.
• Demonstrated ability to manage complex client relationships and drive revenue growth.
• Excellent negotiation, communication, and presentation skills.
• Strong understanding of sales cycles and account management best practices.
• Experience working within the North West region or a similar business environment.
• Proficiency in CRM software and sales management tools.
• Bachelor's degree in Business Administration, Marketing, or a related field.
• Ability to travel as needed to meet with clients in and around Klerksdorp .
• Strategic thinker with a proactive and problem-solving mindset.

Benefits

• Competitive salary with significant performance-based bonuses.
• Comprehensive medical aid and retirement fund contributions.
• Company vehicle and fuel allowance.
• Extensive opportunities for professional development and training.
• A collaborative and results-driven work culture.
• Exposure to diverse client portfolios and industry challenges.
• Regular performance reviews and career pathing.
• Opportunity to shape client relationships and business outcomes.