Account Manager - Klerksdorp

Placements24; Klerksdorp; Híbrido; ZAR 360.000 - 600.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Hybrid work arrangement

Competitive salary

Health and retirement benefits

Professional development and training

Descripción de la vacante

Placements24 in Klerksdorp is seeking a dedicated Account Manager to foster and grow key client relationships in the North West region. You will be the primary point of contact for a portfolio of valued customers, focus on retention and account growth.

You will understand client needs, deliver exceptional service, and identify upselling and cross-selling opportunities across our range of products and services.

Formación

• Proven experience as an Account Manager or in a client-facing sales role.
• Excellent communication, negotiation, and problem-solving skills.
• Strong understanding of CRM systems and sales processes.
• Ability to build rapport and establish long-term client relationships in the North West.
• Proactive and results-oriented with a keen eye for identifying opportunities.

Responsabilidades

• Manage a portfolio of existing client accounts to ensure satisfaction and retention.
• Be the main point of contact for client inquiries and requests.
• Develop account plans to identify upsell/cross-sell opportunities in Klerksdorp.
• Conduct regular business reviews to strengthen partnerships.
• Collaborate with internal teams to deliver seamless service to clients.
• Monitor account health and address issues proactively.

Conocimientos

Account management

Communication

Negotiation

Problem solving

CRM systems

Sales processes

Relationship building

Business English

Herramientas

CRM software

Descripción del empleo

About the Role

Our client is seeking a dedicated and strategic Account Manager to foster and grow key client relationships in Klerksdorp and the surrounding North West region. This role is critical for ensuring client retention, driving account growth, and serving as the primary point of contact for a portfolio of valued customers. You will be responsible for understanding client needs, delivering exceptional service, and identifying opportunities for upselling and cross-selling our client's comprehensive range of products and services. This position offers a rewarding career path for a client-focused professional in the thriving business landscape of Klerksdorp .

Key Responsibilities

• Manage and nurture a portfolio of existing client accounts, ensuring high levels of satisfaction and retention.
• Act as the main point of contact, addressing client inquiries, concerns, and requests promptly and effectively.
• Develop account plans to identify opportunities for revenue growth through upselling and cross-selling within assigned accounts in Klerksdorp .
• Conduct regular business reviews with clients to ensure their needs are being met and to strengthen the partnership.
• Collaborate with internal sales, support, and technical teams to deliver seamless service to clients.
• Monitor account health and proactively address potential issues before they elevate.

Requirements

• Proven experience as an Account Manager or in a similar client-facing sales role.
• Excellent communication, negotiation, and problem-solving skills.
• Strong understanding of CRM systems and sales processes.
• Ability to build rapport and establish long-term, trusted relationships with clients in the North West .
• Proactive and results-oriented with a keen eye for identifying business opportunities.
• Proficiency in business English and an understanding of local business practices in Klerksdorp .

Benefits

• Competitive salary with performance-based bonuses.
• Hybrid work arrangement for optimal work-life balance.
• Comprehensive health and retirement benefits.
• Opportunities for professional development and career progression.
• Access to ongoing training and development programs.