Key Account Manager - Johannesburg

Placements24; Johannesburg; Hybrid; ZAR 600,000 - 900,000; Full time

Job summary

Placements24 in Johannesburg is seeking a strategic and results-driven Key Account Manager to lead relationships with key clients and drive sales growth in the region. You will develop account plans, negotiate contracts, and coordinate with sales, marketing, and support teams to deliver superior service.

The role offers hybrid work flexibility, balancing in-office collaboration with remote client engagement, and targets-driven compensation with opportunities for career progression in a leading

Qualifications

• Proven experience as a Key Account Manager or similar client-facing sales role.
• Track record of managing large, complex accounts and achieving sales growth.
• Exceptional negotiation, communication and presentation skills.
• Understanding of CRM techniques and sales principles.
• Ability to develop and execute strategic account plans.
• Strong analytical and problem-solving skills.

Responsibilities

• Develop and implement strategic account plans to achieve and exceed sales targets for key clients.
• Build and nurture trusted relationships with stakeholders within client organisations.
• Act as primary contact for assigned key accounts and understand business objectives.
• Identify upsell and cross-sell opportunities to deepen client relationships.
• Negotiate contracts and SLAs for mutual benefit and profitability.
• Conduct regular business reviews to assess performance and identify improvement areas.
• Collaborate with internal teams (sales, marketing, support) to meet client needs.
• Monitor market trends and provide strategic insights to clients and teams.
• Generate accurate sales forecasts and reports for the Johannesburg region.

Skills

Key Account Management

Sales Leadership

Negotiation

Communication

Presentation skills

CRM (Salesforce)

MS Office

Strategic account planning

Analytical thinking

Problem solving

Education

Bachelor's degree in Business Administration or Marketing

Tools

Salesforce

MS Excel

Job description

About the Role

Our client is seeking a strategic and results-oriented Key Account Manager to join their dynamic sales team in Johannesburg, Gauteng . This pivotal role involves building and maintaining strong, long-lasting relationships with key clients, understanding their needs, and driving sales growth within assigned accounts. The ideal candidate will possess exceptional negotiation, communication, and strategic account planning skills. You will be responsible for achieving sales targets, expanding business opportunities with existing clients, and ensuring client satisfaction. This hybrid role offers the flexibility to manage relationships both in person and remotely, contributing to significant business development efforts.

Key Responsibilities

• Develop and implement strategic account plans to achieve and exceed sales targets for key clients.
• Build and nurture strong, trusted relationships with key stakeholders within client organizations.
• Act as the primary point of contact for assigned key accounts, understanding their business objectives and challenges.
• Identify opportunities for upselling and cross-selling products and services to deepen client relationships.
• Negotiate contracts and service level agreements to ensure mutual benefit and profitability.
• Conduct regular business reviews with clients to assess performance and identify areas for improvement.
• Collaborate with internal teams (e.g., sales, marketing, support) to ensure client needs are met effectively.
• Monitor market trends and competitor activities to provide strategic insights to clients and internal teams.
• Resolve any client issues or concerns promptly and professionally.
• Generate accurate sales forecasts and reports for assigned accounts in the Johannesburg region.

Requirements

• Proven experience as a Key Account Manager, Sales Manager, or in a similar client-facing sales role.
• Demonstrated success in managing large, complex accounts and achieving significant sales growth.
• Exceptional negotiation, communication, and presentation skills.
• Strong understanding of sales principles and customer relationship management (CRM) techniques.
• Ability to develop and execute strategic account plans.
• Excellent analytical and problem-solving skills.
• Proficiency in CRM software (e.g., Salesforce) and MS Office Suite.
• Ability to work effectively in a hybrid model, balancing in-office collaboration with remote client engagement in Johannesburg .
• Bachelor's degree in Business Administration, Marketing, or a related field is preferred.
• A proactive, client-centric approach with a passion for building long-term partnerships.

Benefits

Our client offers a highly competitive salary, attractive commission structure, and comprehensive benefits package including medical aid and retirement fund contributions. This hybrid role provides flexibility for working arrangements in Johannesburg, Gauteng . Opportunities for professional development and career advancement within a leading sales organization are significant. Join our client's team and drive success with their most valuable clients.