Key Account Manager - Cape Town

Placements24; Cape Town; On-site; ZAR 900,000 - 1,200,000; Full time

Benefits offered by this job

Base salary + performance bonus

Medical aid & retirement fund

International travel opportunities

Collaborative work environment

Generous leave allowance

Company car allowance & fuel card

Industry-leading training programs

Employee assistance program

Job summary

Placements24 in Cape Town seeks a dynamic Key Account Manager to nurture high-value enterprise clients across the Western Cape. You will design strategic account plans, drive growth, and coordinate with internal teams to deliver tailored solutions that exceed expectations.

The role requires six years in KAM or related sales, excellent communication and negotiation skills, CRM proficiency, and willingness to travel. A business degree is required.

Qualifications

• Six+ years of experience in Key Account Management or related sales role, preferably in technology.
• Proven ability to manage large enterprise accounts and exceed revenue targets.
• Excellent communication, presentation, and interpersonal skills.
• Strong negotiation and influencing abilities.
• Willingness to travel within designated region.

Responsibilities

• Manage and grow a portfolio of high-value key accounts in the Western Cape region.
• Develop and execute strategic account plans to achieve sales targets and maximize CLV.
• Serve as primary contact for assigned clients and ensure their needs are met.
• Conduct regular business reviews to assess satisfaction and identify opportunities.
• Collaborate with internal teams to deliver exceptional service and support.
• Identify and develop new business opportunities within existing key accounts.
• Negotiate renewals and upsell opportunities.
• Monitor market trends and provide strategic advice to clients and stakeholders.
• Prepare and present reports on account status and sales performance.

Skills

Key account management

Enterprise accounts

Negotiation

Communication skills

CRM software

Microsoft Office

Travel willingness

Strategic thinking

Education

Bachelor's degree in Business Administration or Marketing

Tools

CRM systems

Job description

About the Role

Our client, a globally recognized provider of innovative technology solutions, is actively seeking a dynamic and results-oriented Key Account Manager to be based in their bustling Cape Town office. This pivotal role involves nurturing and expanding relationships with our most valuable enterprise clients within the Western Cape region. The successful candidate will be a strategic thinker with a passion for understanding client needs and delivering tailored solutions that drive mutual success. This is a ground-floor opportunity to join a forward-thinking company that values client partnerships and fosters a culture of excellence. You will be instrumental in ensuring client retention and identifying growth opportunities within our prestigious portfolio of accounts. The ideal candidate thrives in a client-facing environment and is adept at managing complex stakeholder relationships.

Key Responsibilities

• Manage and grow a portfolio of high-value key accounts in the Cape Town metropolitan area.
• Develop and execute strategic account plans to achieve sales targets and maximize customer lifetime value.
• Serve as the primary point of contact for assigned clients, ensuring their needs and expectations are met.
• Conduct regular business reviews with clients to assess satisfaction, identify new opportunities, and discuss future needs.
• Collaborate with internal teams to deliver exceptional customer service and support.
• Identify and develop new business opportunities within existing key accounts.
• Negotiate contract renewals and upsell opportunities.
• Monitor market trends and competitor activities to provide strategic advice to clients and internal stakeholders.
• Prepare and present regular reports on account status, sales performance, and client feedback.

Requirements

• Minimum of 6 years of experience in Key Account Management or a related sales role, preferably within the technology sector.
• Proven success in managing large enterprise accounts and exceeding revenue targets.
• Exceptional communication, presentation, and interpersonal skills.
• Strong negotiation and influencing abilities.
• Demonstrated ability to build and maintain long‑term client relationships.
• Strategic thinking and problem‑solving capabilities.
• Proficiency in CRM software and Microsoft Office Suite.
• A Bachelor's degree in Business Administration, Marketing, or a relevant field.
• Must be willing to travel within the designated region as required.

Benefits

• Attractive base salary with a lucrative performance-based bonus structure.
• Comprehensive medical aid and retirement fund contributions.
• Opportunities for international travel and professional development.
• A highly collaborative and supportive work environment.
• Generous leave allowance.
• Company car allowance and fuel card.
• Access to industry-leading training programs.
• Employee assistance program.