Key Account Manager - Technology Solutions

Placements24; Centurion; Hybrid; ZAR 600,000 - 900,000; Full time

Benefits offered by this job

Competitive salary

Commission/Bonus

Health insurance

Professional development

Collaborative environment

Tech exposure

Leave allowance

Job summary

Placements24 is seeking a driven Key Account Manager to lead strategic relationships with high-value clients in Centurion, Gauteng. You will own account plans, identify growth, and translate technology offerings into value for clients.

The role emphasizes strong communication, negotiation, and cross-functional collaboration. You will partner with sales and delivery teams to achieve revenue targets and expand service offerings. Based in Centurion, Gauteng with on-site responsibilities.

Qualifications

• Proven experience as a Key Account Manager in tech sector.
• Experience managing large, complex client accounts.
• Based in Centurion or able to commute.

Responsibilities

• Manage and nurture a portfolio of key client accounts, ensuring high levels of satisfaction and retention.
• Develop and execute account plans to identify growth opportunities within existing accounts.
• Understand client's business objectives and challenges to propose tailored technology solutions.
• Serve as the primary liaison between the client and internal teams, facilitating effective communication and problem-solving.
• Conduct regular business reviews with clients to assess performance, gather feedback, and identify new needs.
• Negotiate contract renewals and upsell opportunities to increase revenue from key accounts.
• Stay informed about industry trends and competitor activities to provide strategic advice to clients.
• Achieve and exceed revenue targets for assigned key accounts.

Skills

Key account management

Sales

Technology solutions

CRM systems

Communication

Negotiation

Strategic thinking

Education

Bachelor's degree in Business/Marketing/IT or related

Tools

CRM systems

MS Office

Job description

About the Role Our client, a leading provider of innovative technology solutions, is seeking a driven and client-focused Key Account Manager to manage and grow relationships with their most valuable clients in Centurion, Gauteng . This role is instrumental in ensuring client satisfaction, retention, and expansion of service offerings. You will be the primary point of contact for a portfolio of key accounts, understanding their business needs and aligning our client's solutions to meet those requirements. The ideal candidate is a seasoned sales professional with a knack for building deep, trusted partnerships and a passion for technology. This is a fantastic opportunity to work with a forward-thinking company at the heart of technological advancement.

Key Responsibilities

• Manage and nurture a portfolio of key client accounts, ensuring high levels of satisfaction and retention.
• Develop and execute account plans to identify growth opportunities within existing accounts.
• Understand client's business objectives and challenges to propose tailored technology solutions.
• Serve as the primary liaison between the client and internal teams, facilitating effective communication and problem-solving.
• Conduct regular business reviews with clients to assess performance, gather feedback, and identify new needs.
• Negotiate contract renewals and upsell opportunities to increase revenue from key accounts.
• Stay informed about industry trends and competitor activities to provide strategic advice to clients.
• Achieve and exceed revenue targets for assigned key accounts.

Requirements

• Proven experience as a Key Account Manager or in a similar client-facing sales role, preferably in the technology sector.
• Demonstrated success in managing large, complex client accounts and driving revenue growth.
• Strong understanding of technology solutions and the ability to articulate their value proposition.
• Excellent communication, presentation, and interpersonal skills.
• Proficiency in CRM systems and account management tools.
• Bachelor's degree in Business, Marketing, IT, or a related field is advantageous.
• Strategic thinking and problem-solving capabilities.
• Based in or able to commute effectively to Centurion, Gauteng .

Benefits

• Competitive base salary and attractive commission/bonus structure.
• Comprehensive health insurance coverage.
• Opportunities for professional development and certifications.
• Collaborative and innovative work environment.
• Exposure to leading-edge technology solutions.
• Generous leave allowance.
• Performance recognition programs.