Ecommerce Key Account Manager - Cape Town Growth

The Career Network Sa; Cape Town; On-site; ZAR 900,000 - 1,300,000; Full time

Benefits offered by this job

Performance bonus

Medical aid

Retirement fund

International travel

Training programs

Generous leave

Company car allowance

Job summary

The Career Network SA is recruiting a seasoned Key Account Manager to lead relationships with enterprise clients in the Cape Town area. You will drive strategic account plans, expand high-value portfolios, and act as the main liaison to ensure client satisfaction and retention.

Based in Cape Town, you will collaborate cross-functionally to deliver tailored technology solutions, pursue growth opportunities, and navigate complex stakeholder landscapes.

Qualifications

• 6+ years in Key Account Management or related sales role, preferably tech sector.
• Experience managing large enterprise accounts and hitting revenue targets.
• Excellent communication, presentation, and interpersonal skills.

Responsibilities

• Manage and grow a portfolio of high-value key accounts in the Cape Town metropolitan area.
• Develop and execute strategic account plans to achieve sales targets and maximize customer lifetime value.
• Serve as the primary contact for assigned clients and ensure needs are met.

Skills

Key account management

Sales

CRM software

Communication

Negotiation

Strategic thinking

Education

Bachelor's degree in Business Administration or Marketing

Tools

Microsoft Office Suite

CRM software

Job description

Our client is looking for a strategic and client-focused Key

Our client, a prominent player in the consumer goods industry, is seeking an experienced and relationship-driven Key

Our client is searching for a dynamic and results-oriented Key

About the Role

Our client, a globally recognized provider of innovative technology solutions, is actively seeking a dynamic and results-oriented Key Account Manager to be based in their bustling Cape Town office. This pivotal role involves nurturing and expanding relationships with our most valuable enterprise clients within the Western Cape region. The successful candidate will be a strategic thinker with a passion for understanding client needs and delivering tailored solutions that drive mutual success. This is a ground-floor opportunity to join a forward-thinking company that values client partnerships and fosters a culture of excellence. You will be instrumental in ensuring client retention and identifying growth opportunities within our prestigious portfolio of accounts. The ideal candidate thrives in a client-facing environment and is adept at managing complex stakeholder relationships.

Key Responsibilities

• Manage and grow a portfolio of high-value key accounts in the Cape Town metropolitan area.
• Develop and execute strategic account plans to achieve sales targets and maximize customer lifetime value.
• Serve as the primary point of contact for assigned clients, ensuring their needs and expectations are met.
• Conduct regular business reviews with clients to assess satisfaction, identify new opportunities, and discuss future needs.
• Collaborate with internal teams to deliver exceptional customer service and support.
• Identify and develop new business opportunities within existing key accounts.
• Negotiate contract renewals and upsell opportunities.
• Monitor market trends and competitor activities to provide strategic advice to clients and internal stakeholders.
• Prepare and present regular reports on account status, sales performance, and client feedback.

Requirements

• Minimum of 6 years of experience in Key Account Management or a related sales role, preferably within the technology sector.
• Proven success in managing large enterprise accounts and exceeding revenue targets.
• Exceptional communication, presentation, and interpersonal skills.
• Strong negotiation and influencing abilities.
• Demonstrated ability to build and maintain long-term client relationships.
• Strategic thinking and problem-solving capabilities.
• Proficiency in CRM software and Microsoft Office Suite.
• A Bachelor's degree in Business Administration, Marketing, or a relevant field.
• Must be willing to travel within the designated region as required.

Benefits

• Attractive base salary with a lucrative performance-based bonus structure.
• Comprehensive medical aid and retirement fund contributions.
• Opportunities for international travel and professional development.
• A highly collaborative and supportive work environment.
• Generous leave allowance.
• Company car allowance and fuel card.
• Access to industry-leading training programs.
• Employee assistance program.