Client Accountant

Acca Careers; Cape Town; Sur place; ZAR 900 000 - 1 500 000; Plein temps

Avantages offerts par ce poste

Base salary + bonus

Medical aid

Retirement fund

Company car allowance

Fuel card

International travel

Training programs

Employee assistance program

Generous leave

Résumé du poste

Acca Careers is seeking a dynamic Key Account Manager in Cape Town to nurture and expand relationships with enterprise clients across the Western Cape. You’ll drive strategic account plans and own client outcomes, ensuring retention and growth within a prestigious portfolio.

The role requires proven KAM experience, strong negotiation and communication skills, and willingness to travel within the region. A strong tech orientation and CRM proficiency are essential for success.

Qualifications

• 6+ years experience in Key Account Management or related sales, tech sector preferred.
• Proven success managing large enterprise accounts and meeting revenue targets.
• Excellent communication, presentation and interpersonal skills.
• Strong negotiation and influencing abilities.
• Ability to build and maintain long-term client relationships.
• Strategic thinking and problem-solving capabilities.
• Proficient in CRM software and MS Office.
• Bachelor's degree in Business Administration, Marketing, or related field.
• Willingness to travel within the designated region.

Responsabilités

• Manage and grow a portfolio of high-value key accounts in the Cape Town metropolitan area.
• Develop and execute strategic account plans to achieve sales targets and maximize customer lifetime value.
• Serve as the primary point of contact for assigned clients, ensuring needs and expectations are met.
• Conduct regular business reviews with clients to assess satisfaction and identify opportunities.
• Collaborate with internal teams to deliver exceptional customer service and support.
• Identify and develop new business opportunities within existing key accounts.
• Negotiate contract renewals and upsell opportunities.
• Monitor market trends and competitor activities to provide strategic advice.
• Prepare and present regular reports on account status and performance.

Connaissances

Key account management

Relationship building

Strategic planning

Negotiation

Communication

Presentation skills

CRM proficiency

Stakeholder management

Formation

Bachelor's degree in Business Administration

Marketing or related field

Outils

CRM software

Microsoft Office Suite

Description du poste

About the Role

Our client, a globally recognized provider of innovative technology solutions, is actively seeking a dynamic and results-oriented Key Account Manager to be based in their bustling Cape Town office. This pivotal role involves nurturing and expanding relationships with our most valuable enterprise clients within the Western Cape region. The successful candidate will be a strategic thinker with a passion for understanding client needs and delivering tailored solutions that drive mutual success. This is a ground-floor opportunity to join a forward-thinking company that values client partnerships and fosters a culture of excellence. You will be instrumental in ensuring client retention and identifying growth opportunities within our prestigious portfolio of accounts. The ideal candidate thrives in a client-facing environment and is adept at managing complex stakeholder relationships.

Key Responsibilities

• Manage and grow a portfolio of high-value key accounts in the Cape Town metropolitan area.
• Develop and execute strategic account plans to achieve sales targets and maximize customer lifetime value.
• Serve as the primary point of contact for assigned clients, ensuring their needs and expectations are met.
• Conduct regular business reviews with clients to assess satisfaction, identify new opportunities, and discuss future needs.
• Collaborate with internal teams to deliver exceptional customer service and support.
• Identify and develop new business opportunities within existing key accounts.
• Negotiate contract renewals and upsell opportunities.
• Monitor market trends and competitor activities to provide strategic advice to clients and internal stakeholders.
• Prepare and present regular reports on account status, sales performance, and client feedback.

Requirements

• Minimum of 6 years of experience in Key Account Management or a related sales role, preferably within the technology sector.
• Proven success in managing large enterprise accounts and exceeding revenue targets.
• Exceptional communication, presentation, and interpersonal skills.
• Strong negotiation and influencing abilities.
• Demonstrated ability to build and maintain long-term client relationships.
• Strategic thinking and problem-solving capabilities.
• Proficiency in CRM software and Microsoft Office Suite.
• A Bachelor's degree in Business Administration, Marketing, or a relevant field.
• Must be willing to travel within the designated region as required.

Benefits

• Attractive base salary with a lucrative performance-based bonus structure.
• Comprehensive medical aid and retirement fund contributions.
• Opportunities for international travel and professional development.
• A highly collaborative and supportive work environment.
• Generous leave allowance.
• Company car allowance and fuel card.
• Access to industry-leading training programs.
• Employee assistance program.