Junior IT Support Technician — Hands-on Training & Growth

Placements24; Sol Plaatje Local Municipality; On-site; ZAR 180,000 - 240,000; Full time

Benefits offered by this job

Competitive starting salary

Medical benefits

Retirement benefits

On-the-job training

IT certifications opportunities

Job summary

Placements24 is seeking a technically inclined Graduate IT Support Technician to join the IT department in Upington, on-site. This role offers hands-on experience supporting hardware, software, and networks while developing customer service skills.

You'll troubleshoot issues, assist with network tasks, and document IT procedures in a collaborative team environment. A relevant IT degree or diploma is required, with opportunities to earn IT certifications.

Qualifications

• Bachelor's degree or National Diploma in IT or related field.
• Fundamental knowledge of Windows and macOS operating systems.
• Basic networking concepts and hardware troubleshooting.
• Strong problem-solving and customer service orientation.
• Ability to work on-site in Upington with a team.

Responsibilities

• Provide end-user technical support for hardware, software, and network issues.
• Install and configure computer hardware, operating systems, and applications.
• Troubleshoot IT problems and resolve incidents promptly.
• Assist with user account management and network tasks.
• Document procedures and maintain IT asset inventory.

Skills

Customer service

Problem-solving

Teamwork

Hardware troubleshooting

Software familiarity

Education

Bachelor's degree in IT

National Diploma in IT

Tools

Windows

macOS

Networking basics

Job description

Placements24 is seeking a technically inclined Graduate IT Support Technician to join the IT department in Upington, on-site. This role offers hands-on experience supporting hardware, software, and networks while developing customer service skills.

You'll troubleshoot issues, assist with network tasks, and document IT procedures in a collaborative team environment. A relevant IT degree or diploma is required, with opportunities to earn IT certifications.