IT Support Apprentice: Hands-On Training and Mentorship

Placements24; Pretoria; On-site; ZAR 100,000 - 167,000; Full time

Benefits offered by this job

On-the-job training

Exposure to IT technologies

Mentorship

Industry-recognized certifications

Stable work environment

Job summary

Placements24 in Pretoria is seeking an IT Support Trainee to join our technical support team. You'll gain hands-on experience with hardware, software, and networking while assisting end-users.

Work on-site in Pretoria, learn from seasoned IT professionals, and pursue industry certifications as part of a structured training program. This role offers a clear path into IT support with mentorship and exposure to a range of technologies in a busy office environment.

Qualifications

• A passion for technology and a desire to work in IT support.
• Basic knowledge of computer hardware, operating systems (Windows/macOS), and common software applications.
• Good problem-solving and analytical skills.
• Excellent communication and interpersonal abilities, with a customer-service orientation.
• Must be able to work on-site in Pretoria and commit to the training program.

Responsibilities

• Provide first-level technical support to end-users via phone, email, and in-person.
• Install, configure, and troubleshoot computer hardware, software, systems, networks, printers, and scanners.
• Respond to IT support requests in a timely and professional manner.
• Assist in maintaining IT inventory and documentation.
• Learn and implement IT best practices and security protocols.

Job description

Placements24 in Pretoria is seeking an IT Support Trainee to join our technical support team. You'll gain hands-on experience with hardware, software, and networking while assisting end-users.

Work on-site in Pretoria, learn from seasoned IT professionals, and pursue industry certifications as part of a structured training program. This role offers a clear path into IT support with mentorship and exposure to a range of technologies in a busy office environment.