Junior IT Support Technician Apprentice

Placements24; Bloemfontein; In loco; ZAR 1.304.000 - 2.049.000; Tempo pieno

Vantaggi offerti da questo lavoro

Comprehensive training in IT support

Mentorship from experienced IT staff

Hands-on experience in corporate IT

Potential for full-time employment

Certification opportunities

Descrizione del lavoro

Placements24 is seeking a Junior IT Support Technician Apprentice in Bloemfontein. You will gain hands-on experience with hardware, software, and network support while learning from experienced IT professionals.

This entry-point role emphasizes problem-solving, customer service, and a strong eagerness to learn. You will work onsite, with mentorship and opportunities to pursue industry certifications during the apprenticeship.

Competenze

• Matriculation certificate or equivalent; IT certifications are advantageous.
• Basic understanding of computer hardware, operating systems (Windows/macOS), and networking concepts.
• Willingness to learn and adapt to new technologies.
• Must be able to work full-time at Bloemfontein office.
• Strong problem-solving and analytical abilities.
• Excellent communication and customer-service oriented approach.
• Reliability and a strong work ethic.

Mansioni

• Provide technical support to end-users for hardware, software, and network issues.
• Install, configure, and maintain computer systems and peripherals.
• Diagnose and resolve technical problems in a timely manner.
• Assist in managing and monitoring network infrastructure.
• Perform regular system maintenance and updates.
• Document IT support activities and resolutions.
• Escalate complex issues to senior IT staff when necessary.
• Assist with user account management and access control.
• Help maintain inventory of IT equipment and software licenses.
• Participate in training sessions to enhance technical skills.

Conoscenze

Technical aptitude

Customer service

Problem solving

Communication skills

Teamwork

Willingness to learn

Formazione

Matriculation certificate

IT certifications (advantageous)

Descrizione del lavoro

About the Role

Our client, a prominent business services company based in Bloemfontein , is actively seeking a motivated Junior IT Support Technician Apprentice. This is an excellent entry point into the IT sector, providing hands‑on experience with hardware, software, and network support. You will learn to troubleshoot technical issues, assist end-users, and contribute to maintaining the company's IT infrastructure. This role is designed for individuals who are passionate about technology, enjoy problem‑solving, and are eager to develop their IT skills under expert guidance. You will work directly with experienced IT professionals, gaining practical knowledge and certification opportunities. The position requires your presence in our Bloemfontein office, facilitating direct team interaction and hands‑on hardware support. We are looking for candidates with a strong technical aptitude, excellent customer service skills, and a commitment to continuous learning. This apprenticeship offers a structured pathway to a successful career in IT support within a supportive corporate environment.

Key Responsibilities

• Provide technical support to end-users for hardware, software, and network issues.
• Install, configure, and maintain computer systems and peripherals.
• Diagnose and resolve technical problems in a timely manner.
• Assist in managing and monitoring network infrastructure.
• Perform regular system maintenance and updates.
• Document IT support activities and resolutions.
• Escalate complex issues to senior IT staff when necessary.
• Assist with user account management and access control.
• Help maintain inventory of IT equipment and software licenses.
• Participate in training sessions to enhance technical skills.

Requirements

• A strong interest in IT and technology troubleshooting.
• Basic understanding of computer hardware, operating systems (Windows/macOS), and networking concepts.
• Excellent problem-solving and analytical abilities.
• Good communication and interpersonal skills, with a customer-service orientation.
• Ability to work independently and as part of a team.
• A matriculation certificate or equivalent; IT-related certifications (e.g., CompTIA A+) are advantageous.
• Willingness to learn and adapt to new technologies.
• Must be able to work full-time at our Bloemfontein office.
• A methodical approach to diagnosing and resolving technical issues.
• Reliability and a strong work ethic.

Benefits

• Comprehensive training in IT support and systems administration.
• Mentorship from experienced IT professionals.
• Exposure to diverse IT environments and technologies.
• Opportunity to earn industry-recognized IT certifications.
• Hands‑on experience in a stable corporate setting in Bloemfontein .
• Clear career progression opportunities in the IT field.
• A supportive team environment focused on technical growth.
• Valuable practical skills development.
• Potential for full-time employment upon successful completion.
• Contribute to the smooth operation of a key business.