IT Support Apprentice: Mentorship, Certifications & Growth

Placements24; LegKraal Gate; Hybrid; ZAR 78,000 - 100,000; Full time

Benefits offered by this job

Structured apprenticeship

Mentorship

Career advancement

IT exposure

Full-time potential

Job summary

Placements24 is seeking enthusiastic Apprentice IT Support Technicians in Mahikeng to start a hands-on career in IT. The program provides training in hardware, software, networking and end-user support, with mentorship and certification paths.

You will learn to diagnose issues, support IT infrastructure, and grow in a dynamic, supportive environment. This apprenticeship offers a clear path to validation of IT skills, with structured learning, practical projects, and opportunities for progression

Qualifications

• Interest in IT and troubleshooting.
• Understanding of hardware, Windows/macOS, and basic networking.
• Excellent communication and customer service.
• Ability to work independently and manage multiple tasks.
• Willingness to learn new technologies.

Responsibilities

• Provide first-level technical support to users, resolving hardware, software, and network issues.
• Install, configure, and maintain computer hardware, software, and peripherals.
• Assist with network setup, troubleshooting, and maintenance tasks.
• Document technical issues and resolutions clearly and accurately.
• Monitor IT systems for performance and security issues, escalating problems as needed.
• Participate actively in training sessions and pursue relevant IT certifications.

Skills

Tech enthusiasm

Troubleshooting

Windows basics

Networking basics

Communication skills

Independent worker

Willingness to learn

Education

Grade 12 / Equivalent

Job description

Placements24 is seeking enthusiastic Apprentice IT Support Technicians in Mahikeng to start a hands-on career in IT. The program provides training in hardware, software, networking and end-user support, with mentorship and certification paths.

You will learn to diagnose issues, support IT infrastructure, and grow in a dynamic, supportive environment. This apprenticeship offers a clear path to validation of IT skills, with structured learning, practical projects, and opportunities for progression