Apprentice IT Support Technician

Placements24; LegKraal Gate; Hybrid; ZAR 78,000 - 100,000; Full time

Benefits offered by this job

Structured apprenticeship

Mentorship

Career advancement

IT exposure

Full-time potential

Job summary

Placements24 is seeking enthusiastic Apprentice IT Support Technicians in Mahikeng to start a hands-on career in IT. The program provides training in hardware, software, networking and end-user support, with mentorship and certification paths.

You will learn to diagnose issues, support IT infrastructure, and grow in a dynamic, supportive environment. This apprenticeship offers a clear path to validation of IT skills, with structured learning, practical projects, and opportunities for progression

Qualifications

• Interest in IT and troubleshooting.
• Understanding of hardware, Windows/macOS, and basic networking.
• Excellent communication and customer service.
• Ability to work independently and manage multiple tasks.
• Willingness to learn new technologies.

Responsibilities

• Provide first-level technical support to users, resolving hardware, software, and network issues.
• Install, configure, and maintain computer hardware, software, and peripherals.
• Assist with network setup, troubleshooting, and maintenance tasks.
• Document technical issues and resolutions clearly and accurately.
• Monitor IT systems for performance and security issues, escalating problems as needed.
• Participate actively in training sessions and pursue relevant IT certifications.

Skills

Tech enthusiasm

Troubleshooting

Windows basics

Networking basics

Communication skills

Independent worker

Willingness to learn

Education

Grade 12 / Equivalent

Job description

About the Role

Our client is seeking enthusiastic and tech-savvy individuals to join as Apprentice IT Support Technicians in Mahikeng . This apprenticeship program offers a fantastic entry into the IT field, providing comprehensive training in hardware, software, networking, and user support. You will work alongside experienced IT professionals, learning to diagnose and resolve technical issues, manage IT infrastructure, and provide excellent support to end-users. This role is ideal for motivated individuals eager to build a career in technology, gain practical experience, and obtain valuable certifications in a supportive and dynamic environment.

Key Responsibilities

• Provide first-level technical support to users, resolving hardware, software, and network issues.
• Install, configure, and maintain computer hardware, software, and peripherals.
• Assist with network setup, troubleshooting, and maintenance tasks.
• Document technical issues and resolutions clearly and accurately.
• Monitor IT systems for performance and security issues, escalating problems as needed.
• Participate actively in training sessions and pursue relevant IT certifications.

Requirements

• A strong interest in information technology and a passion for troubleshooting.
• Good understanding of computer hardware, operating systems (Windows/macOS), and basic networking concepts.
• Excellent communication and customer service skills.
• Ability to work independently and manage multiple tasks effectively.
• Willingness to learn new technologies and adapt to changing IT environments.
• Grade 12 or equivalent qualification, with a focus on computer-related subjects or demonstrable IT skills.

Benefits

• Structured apprenticeship program leading to recognized IT qualifications.
• Competitive apprentice salary with opportunities for advancement.
• Mentorship from experienced IT professionals.
• Exposure to diverse IT environments and technologies.
• Potential for full-time employment and career growth in the IT sector.