IT Support Apprentice: Mentored, Hands-On Tech Career Start

Placements24; Midrand; Hybrid; ZAR 67,000 - 100,000; Full time

Benefits offered by this job

Competitive stipend

Mentorship

Structured training

IT qualification

Full-time potential

Job summary

Placements24 in Midrand is seeking enthusiastic IT Support Apprentices to join a dynamic team and gain hands-on experience while pursuing a recognized IT qualification.

This apprenticeship offers mentorship from experienced IT professionals, a structured training program, and exposure to a wide range of IT technologies and infrastructure, with potential for full-time employment upon completion.

Qualifications

• Strong interest in pursuing a career in IT support.
• Basic understanding of computer hardware, operating systems (Windows/macOS), and networking concepts.
• Good problem-solving and analytical skills.
• Excellent communication and interpersonal abilities to interact effectively with users.

Responsibilities

• Provide first-level technical support to users experiencing hardware, software, or network issues.
• Assist in the installation, configuration, and maintenance of computer hardware, software, systems, and networks.
• Troubleshoot and resolve IT-related incidents and service requests in a timely manner.
• Document all support activities, solutions, and technical information accurately.
• Participate in training sessions to develop technical skills and knowledge related to IT systems and services.

Skills

Interest in IT

Problem solving

Communication

Willingness to learn

Tools

Windows/macOS basics

Job description

Placements24 in Midrand is seeking enthusiastic IT Support Apprentices to join a dynamic team and gain hands-on experience while pursuing a recognized IT qualification.

This apprenticeship offers mentorship from experienced IT professionals, a structured training program, and exposure to a wide range of IT technologies and infrastructure, with potential for full-time employment upon completion.