Insurance Policy Administrator - Klerksdorp

Placements24; Klerksdorp; Hybrid; ZAR 180,000 - 240,000; Full time

Benefits offered by this job

Medical aid

Pension fund

Hybrid work model

Generous leave

Job summary

Placements24 in Klerksdorp, North West, is seeking a detail-oriented Insurance Policy Administrator to manage policy issuance, endorsements, renewals, and inquiries. This hybrid role supports the sales and underwriting teams and requires strong data accuracy and collaboration with clients and internal departments.

The ideal candidate has admin experience in insurance, excellent organizational skills, and familiarity with MS Office.

Qualifications

• Matric certificate or equivalent qualification.
• Previous administrative experience, preferably in insurance or financial services.
• Strong attention to detail and accuracy in data entry and processing.
• Excellent organizational and time-management skills.
• Proficiency in Microsoft Office Suite (Word, Excel, Outlook).
• Good communication and interpersonal skills.
• Ability to work independently and in a hybrid setting.
• Basic understanding of insurance products is advantageous.

Responsibilities

• Process new insurance policy applications, endorsements, and renewals accurately.
• Verify policy details and ensure compliance with underwriting guidelines and regulations.
• Respond to inquiries from clients, agents, and internal departments regarding policy status and coverage.
• Maintain accurate and up-to-date policy records in the company's database system.
• Generate policy documents and related correspondence.
• Assist in resolving policy discrepancies and customer service issues.
• Support the sales and underwriting teams with administrative tasks.
• Ensure timely processing of payments and premium collections.
• Participate in training sessions to stay updated on policy changes and procedures.

Skills

Attention to detail

Data entry

Organizational skills

Communication

Microsoft Office

Education

Matric certificate

Equivalent qualification

Tools

Microsoft Word

Microsoft Excel

Microsoft Outlook

Job description

About the Role

Our client is looking for a detail-oriented and organized Insurance Policy Administrator to join their team in Klerksdorp, North West. This hybrid role involves the crucial task of managing and processing insurance policies efficiently, ensuring accuracy and compliance. You will be responsible for policy issuance, endorsements, renewals, and liaising with clients and internal departments to resolve queries. This position is ideal for someone who thrives in an administrative setting and is keen to develop their career within insurance industry. You will play a vital role in maintaining the integrity of policyholder data and ensuring a smooth operational flow for our client's business in Klerksdorp. Your meticulous nature will be key to your success.

Key Responsibilities

• Process new insurance policy applications, endorsements, and renewals accurately.
• Verify policy details and ensure compliance with underwriting guidelines and regulations.
• Respond to inquiries from clients, agents, and internal departments regarding policy status and coverage.
• Maintain accurate and up-to-date policy records in the company's database system.
• Generate policy documents and related correspondence.
• Assist in resolving policy discrepancies and customer service issues.
• Support the sales and underwriting teams with administrative tasks.
• Ensure timely processing of payments and premium collections.
• Participate in training sessions to stay updated on policy changes and procedures.

Requirements

• A matric certificate or equivalent qualification.
• Previous administrative experience, preferably in the insurance or financial services sector.
• Strong attention to detail and accuracy in data entry and processing.
• Excellent organizational and time-management skills.
• Proficiency in Microsoft Office Suite (Word, Excel, Outlook).
• Good communication and interpersonal skills.
• Ability to work effectively both independently and as part of a team in a hybrid setting.
• A basic understanding of insurance products is advantageous.
• Familiarity with the North West region is a plus.

Benefits

• Competitive salary package.
• Medical aid and pension fund contributions.
• Opportunities for on-the-job training and skill development.
• Hybrid work model enhancing work-life balance.
• Generous annual leave.
• A friendly and professional working atmosphere in Klerksdorp.
• Potential for growth within the company's administrative functions.