Inside Sales Representative - Remote

Placements24; Mbombela (Nelspruit); Hybrid; ZAR 240,000 - 480,000; Full time

Benefits offered by this job

Uncapped commission

Medical & dental insurance

Paid time off

Sales training

Fully remote work

Team culture

Job summary

Placements24 is seeking a proactive Inside Sales Representative to drive SMB sales for an e-commerce platform. This fully remote role allows you to build relationships via phone and digital channels while working from anywhere in South Africa.

You will manage full sales cycles, meet targets, and collaborate with marketing to generate leads. The position offers comprehensive training, flexible hours, and a supportive team culture.

Qualifications

• Proven experience in inside sales or similar customer-facing role.
• Demonstrated ability to meet or exceed sales quotas.
• Excellent communication, listening, and negotiation skills.
• Strong organizational skills and attention to detail.
• Ability to work independently and manage time effectively in a remote setting.
• Familiarity with CRM software (HubSpot, Zoho) is a plus.
• High school diploma is required; a Bachelor's degree is an advantage.

Responsibilities

• Generate sales by contacting potential customers via phone, email, and other digital channels.
• Understand customer needs and communicate benefits of e-commerce solutions.
• Manage the sales process from lead qualification to closing deals for SMB clients.
• Achieve and exceed monthly and quarterly sales targets.
• Maintain accurate customer records and sales activities in the CRM system.
• Follow up with prospects to ensure customer satisfaction and identify upsell opportunities.
• Collaborate with marketing teams to leverage campaigns and generate leads.
• Stay up-to-date on product features, market trends, and competitor offerings.
• Provide feedback to the product development team based on customer interactions.
• Contribute positively to the remote sales team's culture and performance.

Skills

Inside sales

Meet quotas

Communication

Remote work

Education

Bachelor's degree (advantage)

High School Diploma or equivalent

Tools

HubSpot

Zoho

Job description

About the Role

Our client, a leading e-commerce platform provider, is seeking a proactive and customer-focused Inside Sales Representative to join their fully remote sales department. This role is designed for individuals who excel at building relationships over the phone and digital channels, driving sales within a defined territory. Working remotely from Nelspruit, Mpumalanga, ZA, or any location within South Africa, you will be responsible for engaging potential clients, understanding their e-commerce needs, and presenting tailored solutions. You will manage the full sales cycle for small to medium-sized businesses, from initial contact through to closing deals. The ideal candidate possesses excellent communication skills, a strong desire to achieve sales targets, and thrives in a dynamic, remote work environment. Our client offers extensive training, ongoing support, and clear pathways for career progression. This is an exciting opportunity to contribute to the growth of businesses by providing them with powerful e-commerce tools and to develop your sales career within a supportive and innovative company.

Key Responsibilities

• Generate sales by contacting potential customers via phone, email, and other digital channels.
• Understand customer needs and effectively communicate the benefits of our client's e-commerce solutions.
• Manage the sales process from lead qualification to closing deals for SMB clients.
• Achieve and exceed monthly and quarterly sales targets.
• Maintain accurate customer records and sales activities in the CRM system.
• Follow up with prospects to ensure customer satisfaction and identify potential upsell opportunities.
• Collaborate with marketing teams to leverage campaigns and generate leads.
• Stay up-to-date on product features, market trends, and competitor offerings.
• Provide feedback to the product development team based on customer interactions.
• Contribute positively to the remote sales team's culture and performance.

Requirements

• Proven experience in inside sales, telesales, or a similar customer-facing role.
• Demonstrated ability to meet or exceed sales quotas.
• Excellent communication, listening, and negotiation skills.
• Strong organizational skills and attention to detail.
• Ability to work independently and manage time effectively in a remote setting.
• Familiarity with CRM software (e.g., HubSpot, Zoho) is a plus.
• High school diploma or equivalent; a Bachelor's degree is an advantage.
• Passion for technology and helping businesses succeed online.
• Must be based in or willing to work remotely within South Africa.

Benefits

• Competitive base salary and uncapped commission structure.
• Comprehensive medical and dental insurance.
• Generous paid time off and holidays.
• Extensive sales training and career development opportunities.
• Fully remote work environment offering flexibility and work-life balance.
• Positive and energetic team culture.