In-Store Retail Associate — Customer Experience

Clicks Group

Lichtenburg

Presencial

ZAR 100.000 - 180.000

Jornada completa

Hace 8 días

Una candidatura completa en un minuto

Currículum y carta de presentación personalizados, listos para enviar.

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Descripción de la vacante

Clicks Group is seeking a customer‑facing store associate to efficiently run point-of-sale operations and merchandising duties. You will handle cash, promote clubcard membership, and communicate promotions to customers to enhance sales and the shopping experience.

The role focuses on delivering friendly, professional service, maintaining accurate transactions, and staying informed about product ranges and in-store promotions to help customers feel confident and valued every visit.

Formación

Basic maths calculations
Retail/FMCG background and understanding of merchandising and promotions principles
Understanding of stock management procedures
Knowledge of customer service excellence

Responsabilidades

To efficiently execute all operational activities at the point of sale in a timely and efficient manner.
To maintain high levels of accuracy when scanning merchandise and collecting payment for goods purchased, including actioning clubcard rewards.
To ensure the safe handling of cash at all times.
To proactively promote the Clicks' clubcard and to enroll new clubcard members in order to achieve the clubcard participation targets.
To make customers aware of promotions in order to positively affect sales and to ensure customers "feel good and pay less".
To deliver superior customer service by acting as a brand ambassador, being visible and offering a friendly and professional service.
To efficiently execute and maintain all merchandising and general housekeeping duties according to store and visual merchandise standards.
To support the Group’s vision to be the customer’s first choice health and beauty retailer by living and driving the company values.
To maintain updated knowledge on products, ranges, promotions and events in order to provide the correct information to customers at all times.