In-Store Retail Associate — POS & Customer Experience

Clicks Group Limited; Pretoria; On-site; ZAR 90,000 - 120,000; Full time

Job summary

Clicks Group in Pretoria is seeking a store team member to execute all point-of-sale activities, handle cash securely, scan merchandise accurately, collect payments, enroll new clubcard members, and promote promotions to customers.

The role focuses on delivering superior customer service, maintaining store merchandising standards, staying updated on products and promotions, and contributing to a positive shopping experience that makes customers feel welcome and valued.

Qualifications

• Desirable: experience in a customer facing role within a retail/FMCG store operations environment.
• Desirable: Maths 50% and English 50% at Grade 12 level.
• Knowledge of stock management procedures and customer service excellence.

Responsibilities

• Execute point-of-sale activities accurately and efficiently.
• Handle cash and payments with high accuracy.
• Promote Clicks clubcard and enroll new members.
• Inform customers about promotions to drive sales.
• Deliver superior customer service as a brand ambassador.
• Maintain store merchandising and housekeeping according to standards.

Skills

Planning & Organising

Problem Solving

Customer orientation

Relating & Networking

Instructions & Procedures

Delivering Results

People skills

Persuasion

Pressure management

Education

Grade 12

Job description

Clicks Group in Pretoria is seeking a store team member to execute all point-of-sale activities, handle cash securely, scan merchandise accurately, collect payments, enroll new clubcard members, and promote promotions to customers.

The role focuses on delivering superior customer service, maintaining store merchandising standards, staying updated on products and promotions, and contributing to a positive shopping experience that makes customers feel welcome and valued.